End-user Support Specialist

7 months ago


Cape Town, South Africa DataTechRecruit Full time

End-User Support Specialist Infrastructure

Cape Town - Western Cape - South Africa

We are seeking a highly skilled and motivated End-User Support Specialist to join a team in Cape Town. As an organization committed to diversity and inclusion, they strongly encourage female applicants to apply. In this role, you will play a crucial part in managing and resolving hardware and software issues for their internal company users. Your expertise will contribute to the seamless operation of the IT environment, enabling the employees to deliver exceptional healthcare services. If you have a 3-year IT related qualification, at least 5 years of IT Support work experience, and strong foundation in Windows OS, Microsoft 365, and Azure AD, we would love to hear from you.

Type: Permanent Hybrid (3 days in Office)

Area: Century City

**Salary**: Up to R33 000 pm ctc

Why You'll Love Working Here:

- Empowering Impact: Be part of a company that connects healthcare providers and patients, ultimately improving healthcare standards in South Africa.
- Supportive Environment: We believe in your success Join a team that fosters learning and growth, with a strong emphasis on collaboration.
- Family Atmosphere: We value a positive and inclusive work culture where everyone feels valued and respected.

About You:

- You're a tech expert with a minimum of 5 years of IT experience and a 3-year IT qualification.
- You have a strong foundation in Windows OS, Microsoft 365, and Azure AD.
- You're an expert at troubleshooting hardware, software, and network issues, keeping the team up and running smoothly.
- Excellent communication skills are key You can explain complex technical issues in a clear and user-friendly way.
- You're a team player with a customer-centric focus, always willing to go the extra mile to help colleagues and healthcare professionals.

Bonus Points:

- You speak an additional language (French, German, Spanish, or Italian).

You have experience with VOIP systems, firewalls, or Apple MacOS.


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