End-user Support Specialist

-South Africa, Western Cape *** - Market Related **Area**: South Africa, Western Cape **Sector**: Recruitment Posted: 1 March 2024 **Job Details**: A company providing secure cloud transformation by combining Microsoft cloud technology with cyber security, and managed services is looking for an End User Workspace Specialist in Cape Town. Location: Cape...

Complex escalations whilst offering mentoring and coaching to junior colleagues in order to upskills those resources. - Provide technical resolution to the client issues raised in tickets. - Leading on specialist fourth line support, and the design, implementation and documentation of new services. Principle Accountabilities - **Incident and Problem...

**Our Client?** This department is responsible for the provision of a Digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Complex escalations whilst offering mentoring and coaching to junior colleagues in order to upskills those resources. Provide technical resolution to the client issues raised in tickets. Leading on specialist fourth line support, and the design, implementation and documentation of new services.Principle Accountabilities- Incident and Problem Management -...

Western Cape, Cape Town - CBD - R 15000 (Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit ) **SOFTWARE END-USER SUPPORT - CAPE TOWN CBD** **R 15 000 ctc** **Minimum requirements**: - Grade 12 - 2-3 years experience - Windows 10 - Advanced knowledge of MS Office essential - Previous customer service experience with assisting end...

**Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...

Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

**Our Client** This Department is responsible for the provision of a Digitally Enabled Technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance...

Jan 30, 2024 | Information Technology (IT) **Job Role** Be responsible for End-2-End Solution Design and consulting for End User Computing (EUC). Also ensure alignment with Group Information and Technology Strategy through adherence to Group wide architecture principles and objectives. **Responsibilities** **End User Solutions** - End-2-End Solution...

RESPONSIBILITIES: Provide technical support for internal desktop systems, both hardware & software. Act as onsite support for network, server and voice infrastructure teams. Must be eager to learn new technology such as IOT, AI, and cloud based computing. Must also understand basic project management. Must be personable & professional, with good...

About Maskew Miller LearningMaskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history – Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures. We are a B-BBEE – Level 1 contributor, providing education solutions...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...

About Maskew Miller LearningMaskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history – Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures. We are a B-BBEE – Level 1 contributor, providing education...

Support Engineer (ATM) - CPT - EEIT - SupportCape Town - Western CapeENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm...

ENVIRONMENT: PROVIDE a high level of support for user and infrastructure environments ensuring careful and optimal call management and efficiencies as the next strong technical Support Engineer sought by a dynamic Internet Service & Network Specialist. This will include correctly analysing & prioritising calls and requests, assisting with incident management...

Day to Day Duties:Contacts Taking: Also covers inbound requests to the Request Management Desk.Ticket Logging: To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business. Accurate logging of all ticket information ensure full understanding and interpretation of details...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

**Purpose of the Job**: **Job Objectives**: Work with Analysts, Developers, Programmers and business to identify and resolve medium to high complexity software issues and effectively support end users. Review and give specialist technical input to technical design specifications. Provide technical support to end users, including support with requests, issues...

**Overview** My Client a Travel Company arranging tailor-made, private safaris as well as specialist expeditions into Africa and South America is recruiting for a well experienced senior travel consultant (Sales) to join their team. The applicant must have significant experience (5+ years) dealing with international clients in the high-end travel space and...