Cluster Hygiene Manager
2 weeks ago
**Job Number** 22178076
**Job Category** Food and Beverage & Culinary
**Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
**Preferred**:
Environmental Health Degree or Culinary Degree
**CORE WORK ACTIVITIES**
**Managing Hygience and Food Safety Operations**
- Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.
- Advises and monitors food handlers on the proper good handling practices and verifies their observance.
- Identifies key areas of risk in various food operations and takes preemptive remedial action.
- Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.
- Provides technical advice on product labeling issues for fulfilling government requirements.
- Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).
- Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.
- Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.
- Conducts regular vendor inspections in partnership with purchasing and culinary leadership.
- Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.
- Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.
- Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
- Establishes and maintains open, collaborative relationships with employees.
- Liases with pest control company for any pest issues and monitors pest control performance.
- Maintains and makes improvements to hygiene standards.
- Regularly reviews and refreshes the food safety standards of all food handlers withing the property.
- Maintains documentation on all hygiene and food safety stadards throughout the operation.
**MANAGEMENT COMPETENCIES**
**Leadership**
- **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- **Communication**:
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- **Professional Demeanor**:
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
- **Building and Contributing to Teams** - Actively participates as a member of a team to move the team toward the completion of goals.
- **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- **Planning and Organizing**:
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
- **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- **Customer Relationships**:
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
- **Global Mindset**:
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation,
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