Customer Service
1 month ago
:
Customer Services process orders, invoices, prepare correspondences, fulfil customer inquiries,
arrange logistics, assist with quotations, and other administrative functions to ensure customer
satisfaction. The position is responsible for local and export sales customers and carry out sales
functional needs as required in line with the PPG Export Compliance Programme.
CORE ACTIVITIES WILL INCLUDE:
Processing of sales orders.
Preparing picking and packing lists.
Arranging logistics for customer collections, local deliveries and exports via road freight,
ocean freight and airfreight.
Invoicing of sales orders for local and export sales.
Documentation control for returns, credits and debit notes.
Planning and processing of tinting works orders.
Ensure customer profiles remain updated inline with PPG Export Compliance rules.
Preparing quotes and proforma invoices for customers.
Professionally manage correspondence between PPG and external stakeholders.
Interact with local and regional commercial teams.
Provide support and backup for other customer service and administrative personnel.
PERSONAL CHARACTERISTICS:
Hands-on and a self-starter with a strong work ethic.
Have good communications skills and interpersonal skills.
Have good planning and organisational skills.
Handle stress and work well under pressure in a dynamic environment.
Be emotionally mature.
Be a team player in a matrix environment.
Experience on SAP B1 or similar required.
Five years of proven experience in a similar role.
Minimum Grade 12 certificate.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
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