Service Advisor

2 months ago

Alberton, South Africa Clicks Group Limited Full time

**Listing reference**: 017963**Listing status**: Online-
**Position summary**

**Industry**:FMCG & Supply Management
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Alberton
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.**Job description**

**Job Purpose**:

- To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Minimum requirements**

**Qualifications and Experience**:

- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience

**Skills, Abilities and Job Related Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:

- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We are committed to the principles of Employment Equity.

  • Financial Advisor for Health Solutions

    1 week ago

    Alberton, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    Job Title: Financial Advisor Specialising in HealthAt ATripleA Recruitment and Temps, we are seeking a skilled Financial Advisor to join our team. As a Financial Advisor Specialising in Health, you will play a crucial role in helping our clients achieve their financial goals through expert advice and guidance.Key Responsibilities:Consult with clients to...

  • Financial Advisor for Health Solutions

    3 weeks ago

    Alberton, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    Job Title: Financial Advisor Specialising in HealthAt ATripleA Recruitment and Temps, we are seeking a highly skilled Financial Advisor to join our team. As a Financial Advisor Specialising in Health, you will be responsible for providing expert advice to clients on various health-related products and services.Key Responsibilities:Consult with clients to...

  • Life Insurance Advisor

    2 months ago

    Alberton, South Africa Hill Appointments Full time

    **Life Insurance Financial Advisor** **Salary**: R15,000 - R20,000 CTC per month + Split Commission **Location**: Alberton GP Hill Appointment Staff Recruitment is partnering with a leading financial services firm to find experienced and driven **Life Insurance Financial Advisors**. If you're passionate about sales, client relationships, and providing...

  • Medical Aid Insurance Advisor

    1 month ago

    Alberton, South Africa Hill Appointments Full time

    Medical Aid Advisor **Salary**: R15,000 - R20,000 CTC per month + Split Commission **Location**: Alberton GP Hill Appointment Staff Recruitment is partnering with a leading financial services firm to find experienced and driven If you're passionate about sales, client relationships, and providing expert financial advice, we want to hear from...

  • Branch Advisor Fais Specialist

    3 weeks ago

    Alberton, Gauteng, South Africa FirstRand Bank Limited Full time

    About the RoleWe are seeking a highly skilled Branch Advisor Fais to join our team at FirstRand Bank Limited. As a Branch Advisor Fais, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their financial needs and provide tailored...

  • MFC Salaried Financial Advisor

    1 month ago

    Alberton, Gauteng, South Africa Old Mutual Full time

    Key ResponsibilitiesAs a MFC Salaried Financial Advisor, you will provide expert financial advice to clients, ensuring alignment with our customer value proposition and compliance framework. You will work in allocated markets, leveraging a specific range of products to deliver exceptional service.Personal EffectivenessYou will be accountable for service...

  • MFC Salaried Financial Advisor

    1 month ago

    Alberton, Gauteng, South Africa Old Mutual Full time

    Job SummaryWe are seeking a highly skilled and motivated MFC Salaried Financial Advisor to join our team at Old Mutual. As a key member of our financial services team, you will be responsible for providing expert financial advice to our clients and driving business growth through effective sales and relationship-building strategies.Key...

  • MFC Salaried Financial Advisor

    1 month ago

    Alberton, Gauteng, South Africa Old Mutual Full time

    Key ResponsibilitiesAs a MFC Salaried Financial Advisor, you will provide expert financial advice to clients, ensuring alignment with our customer value proposition and compliance framework. You will work in allocated markets, leveraging a specific range of products to deliver exceptional service.Personal EffectivenessYou will be accountable for service...

  • MFC Salaried Financial Advisor

    2 weeks ago

    Alberton, South Africa Old Mutual Limited Full time

    MFC Salaried Financial Advisor Apply locations: Alberton Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: JR-46365 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role provides advice on a specific range of products to a...

  • Sales Coordinator

    5 months ago

    Alberton, South Africa Cashbuild Full time

    **About the job Sales Coordinator**: **Job Description**: Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service. **Requirements**: - Grade 12...

  • Sales Coordinator

    5 months ago

    Alberton, South Africa Cashbuild Limited Full time

    **Job Description**: Grow sales through constant Customer interaction; costing ofbuilding plans and issuing Customers with accurate quotations. Ensuring thatall housekeeping and merchandising standards are maintained at all times.Ensuring a cost effective and efficient delivery service. **Requirements**: - Grade 12 plus 5 (five) years related experience or...

  • Service Admin

    5 months ago

    Alberton, South Africa Motus Corporation Full time

    Carry out accurate costing of job cards within Company Policy and Procedures - Marry up invoices, outwork invoices and orders to respective job cards - Perform all calculations within correct mark-up - Clear in advance all accounts with debtors - Check all repair orders have been signed by the owner - Check technicians record of work is completed - Check...

  • ▷ (3 Days Left) Branch Advisor FAIS

    2 weeks ago

    Alberton, South Africa FirstRand Namibia Limited Full time

    Time left to apply: End Date: October 16, 2024 (3 days left to apply) Job Requisition ID: R22217 Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and...

  • Financial Health Specialist

    1 month ago

    Alberton, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    Role Purpose:The Financial Advisor specialising in Health will be responsible for acquiring, retaining, and growing a client base for the company's health-related products.This role involves providing expert advice through comprehensive financial planning and delivering an excellent client experience.The advisor will cater to various market segments,...

  • Apprentice L1

    2 months ago

    Alberton, South Africa Motus Corporation Full time

    Carry out fault diagnosis to aid and speed vehicle servicing. - Ensure diagnostic equipment is used in vehicle examinations. - Ensure DCSA procedures and policies are carried out during repairs & printouts kept. - Ensure faults are accurately diagnosed to customers’ satisfaction. - Discuss matter with Service Advisors as required and provide lucid...

  • Escalation Technical Manager

    4 months ago

    Alberton, South Africa HRCorp Full time

    Experience in a technical leadership role within an MSP or similar environment. Looking for people that are dynamic and skilled doing the physical work and managing a team. Our Company is renowned for its comprehensive IT solutions and commitment to staying at the forefront of industry trends. In this role, you will have the opportunity to collaborate with...

  • Financial Advisors

    7 days ago

    Alberton, South Africa Pro Tem Full time

    Job Spec_Financial Adviser_Short Term_(Commission based) Alberton and HeidelbergYou will provide comprehensive financial planning, from estate and business insurance to medical aid and/or short-term insurance. With a focus on client relationships and industry knowledge, you will help secure your clients' financial futures. What We Offer:- Competitive...

  • Financial Advisors

    6 days ago

    Alberton, South Africa Pro Tem Recruitment Full time

    Job Spec_Financial Adviser_Short Term_(Commission based) Alberton and Heidelberg You will provide comprehensive financial planning, from estate and business insurance to medical aid and/or short-term insurance. With a focus on client relationships and industry knowledge, you will help secure your clients' financial futures.   What We Offer: -...

  • Financial Advisors

    6 days ago

    Alberton, South Africa Pro Tem Recruitment Full time

    Job Spec_Financial Adviser_Short Term_(Commission based) Alberton and HeidelbergYou will provide comprehensive financial planning, from estate and business insurance to medical aid and/or short-term insurance. With a focus on client relationships and industry knowledge, you will help secure your clients' financial futures. What We Offer:- Competitive...

  • Sales Consultant

    4 months ago

    Alberton, South Africa Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: In this position, the incumbent is accountable to manage customer relationships to ensure Customers receive value and Return on Investment from Air Liquide products and services. Recognising opportunities for cross-selling and up-selling through regular contact, including face to face visits, and monitoring of Customer...