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Call Centre Outbound Sales Agent

2 months ago

Centurion, South Africa CareerfinderZA Full time

Key Performance Area:
Meet and exceed the sales quotas
- Maintain contact and build lasting relationships with customers
- Make sales calls and contact both potential and existing customers
- Keep records of all interactions with customers
- Keep abreast of the latest market trends and remain updated on product knowledge
- Development of innovative and creative sales techniques
- Upselling/cross selling on different campaigns
- Ensure that Customer Service standards are maintained in a highly pressurised environment
- Follow up leads/queries
- Identify the needs of a customer and meet those needs through the purchase of products or services
- Minimum Requirements:
***

Fluent in English

Matric and a minimum of 1-2 years outbound sales experience in a call centre

Excellent typing and accurate data capturing skills
- Excellent communication skills and telephone manner
- Computer literacy
- Analytical skills
- Persuasive and competitive nature will be an advantage
- FAIS accreditation an advantage Proven sales record

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