Support Desk Technician

**SUPPORT DESK TECHNICIAN** As a Support Desk Technician, you will be responsible for supporting end-users on various IT related issues. You’ll provide remote support to users across the country to ensure that our clients are kept up to date with new releases and security patches. You’ll also work closely with the Product Management team and design...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

Job Summary:We are seeking a highly skilled Help Desk Technician Lead to join our team at TalentCru. In this role, you will lead a team of help desk technicians, providing technical support to customers, resolving complex issues, and developing solutions to improve our services.Key Responsibilities:Lead a team of help desk techniciansProvide technical...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

About the Role:We are seeking a skilled IT Service Desk Technician to join our team at TalentCru. As a Technical Support Specialist, you will provide high-quality technical support to internal stakeholders and external clients, resolving hardware, software, and networking issues, and maintaining and upgrading computer systems and endpoint devices.This is an...

To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...

Job DescriptionTalentCru is seeking a skilled IT Service Desk Specialist to provide exceptional technical support to our internal stakeholders and customers.About the RoleThis is an exciting opportunity for a motivated individual to join our team as a Technical Support Professional, offering 1st level technical support across hardware, software, and...

Job Title: IT Service Desk TechnicianJob Summary:TalentCru is seeking an experienced IT Service Desk Technician to join their team. The ideal candidate will provide exceptional technical support to internal stakeholders and customers, troubleshooting hardware, software, and networking issues.Key Responsibilities:Extend 1st level technical support to all...

A well established I.T Rental company situated in Wynberg Sandton is looking for an experienced Helpdesk technician specializing in IT Hardware. The role will be to: - Answer all Help Desk calls - Action I.T tickets coming into the helpdesk - Open tickets and assign priority levels - Provide basic support and troubleshooting, such as identifying power...

**A permanent position exists at our Head office in Sandton for Manager: IT Service Desk within the Information Technology Department reporting to the Head: Information Technology** **ROLE PURPOSE** - Leading a team of service desk technicians to ensure an effective, efficient and constantly developing and improving the service delivery to the internal...

Service Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...

TalentCru Job DescriptionOverviewThe IT Service Desk Technician is the primary point of contact for customers seeking technical support. This role requires a strong technical ability to diagnose and resolve basic technical issues, as well as excellent communication skills to provide effective solutions to customers.Key ResponsibilitiesProvide first-level...

Job Description Hello Future Desktop Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...

Job SummaryTalentCru is seeking an IT Service Desk Technician to provide technical support to internal stakeholders and customers. The successful candidate will be responsible for troubleshooting and resolving technical issues related to hardware, software, and networking.Key ResponsibilitiesTroubleshoot and resolve technical issues related to hardware,...

Job OverviewTalentCru is seeking an experienced IT Service Desk Technician to provide first-level technical support to internal stakeholders and customers. This role requires a strong technical ability, customer insight, and focus to resolve hardware, software, and networking issues.About the RoleThis is a full-time position that involves providing timely...