Channel Representative

3 weeks ago

Pretoria, South Africa RCL FOODS Careers Full time

**Main Responsibilities**

***

**1. **Ensure efficient and cost-effective product distribution**

Ensure driver teams deliver according to mapped and optimised

Ensure all new and old customers are plotted on the GPS system***

Ensure orders are geared towards improving truck utilisation and

Ensure delivery teams invoices correspond with loading list before

**2. **Ensure balancing of orders placed, delivered and returned**
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns

**3. **Submit sales figures from drivers daily**
- Ensure driver teams’ sales are in line with sales targets***
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating

competitor activities

**4. **Ensure the capturing and allocation of all customer details**
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

**5. **Ensure driver competency and delivery time management**
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers within each month***
- Evaluate on-the-job performance, and provide training on

shortfalls identified

**6. **Monitor Trade Prices**
- Submit weekly price surveys for informal trade customers***
- Monitor RSP’s and execute pricing strategy, policy and mandate

**7. **Build long standing relationship with customers**
- Increase sales volume and market share in General Trade stores***
- Develop a strategy with Informal Sales Representative to gain new business***
- Handle customer complaints and queries***
- Ensure merchandising to the company’s standards***
- Supports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions***
- Ensure the customer needs are met within a viable business framework***
- Provide a link between customers and drivers for a seamless transition of products***
- Provide key trade intel and address regular customer service requirements***

**Duties & Responsibilities**:
**Main Responsibilities**

***

**1. **Ensure efficient and cost-effective product distribution**

Ensure driver teams deliver according to mapped and optimised

Ensure all new and old customers are plotted on the GPS system***

Ensure orders are geared towards improving truck utilisation and

Ensure delivery teams invoices correspond with loading list before

**2. **Ensure balancing of orders placed, delivered and returned**
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns

**3. **Submit sales figures from drivers daily**
- Ensure driver teams’ sales are in line with sales targets***
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating

competitor activities

**4. **Ensure the capturing and allocation of all customer details**
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

**5. **Ensure driver competency and delivery time management**
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers within each month***
- Evaluate on-the-job performance, and provide training on

shortfalls identified

**6. **Monitor Trade Prices**
- Submit weekly price surveys for informal trade customers***
- Monitor RSP’s and execute pricing strategy, policy and mandate

**7. **Build long standing relationship with customers**
- Increase sales volume and market share in General Trade stores***
- Develop a strategy with Informal Sales Representative to gain new business***
- Handle customer complaints and queries***
- Ensure merchandising to the company’s standards***
- Supports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions***
- Ensure the customer needs are met within a viable business framework***
- Provide a link between customers and drivers for a seamless transition of products***
- Provide key trade intel and address regular customer service requirements***

**Minimum Requirements**:
Matric

Valid Driver’s License (Code 10) with PDP

Organisational / business unit processes

The sector and its offerings

Sales planning

Meeting sales goals

Coaching

Recent laws and regulations

Verbal and written communication

Computer literacy

Report writing

Interpersonal

Logical thinking

Analytical thinking

Decision making

Presentation and facilitation

Negotiation

Organizational awareness

Influence

3 to 5 years’ experience in a sales function. Driver salesman experience beneficial.

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