Manager : Customer Insights and Analytics

**Performance Analytics Administrator** **Job Summary**: **Responsibilities**: - Identify and review existing KPIs, or create new ones, in collaboration with management to measure the performance of different departments. - Collect data from various sources and ensure its accuracy and completeness. - Process collected data into a structured KPI format for...

**Position: Account Manager** We are seeking a presentable individual who aligns with our business culture and can serve as a positive spokesperson to our customers. As a TFN Account Manager, your primary goal will be to visit customers and establish lasting business relationships, thereby maximising development, retention, and satisfaction. **Key...

Are you a student or recent graduate in Analytical Chemistry, Food Technology, or a related field looking to kickstart your career in a dynamic laboratory environment? Join our Central Laboratory team as an **Analytical Laboratory Intern** and gain hands-on experience with cutting-edge technology, laboratory techniques, and quality systems. This internship...

Job Spec: Our reputable Fleet and Supply Chain client that is based in Isando is seeking a skilled Executive: Business Development & Sales to join their team. Purpose of the job: They will be reporting to the CEO, the Executive for Sales and Business Development will work closely with the Executive Team, pricing team and other internal stakeholders to drive...

**ROLE SUMMARY** Join our team as a Customer Experience Manager and lead the charge in shaping exceptional customer journeys! The Customer Experience Manager will work with other support teams including network planning, customer care, training, quality, and business processes to define solutions and ensure successful deployment for all the operational...

Job Description:    Company OverviewSPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD is a dynamic and growing company, committed to delivering exceptional service standards.    Salary:R 250 000 - R 300 000 per annum,dependent on experience and qualifications.    Job Description:This role will involve implementing and maintaining high standards of...

Leads the execution of market research to establish insights into competitor activity, supplier activity, customer activity, and consumer trends, in order to determine the market potential of products within Starke Ayres’ and Kombat brands - Formulates strategy for current and potential, categories, and products - Develops a roadmap through which to...

1. Implement Speedaf South Africa standards and procedures at all times2. Develop and implement service initiatives to improve the customer experience3. Build awareness of the importance of the customer service function in the branch4. Manage daily customer complaints and ensure timeously resolution5. Ensure the provision of timeous, accurate and relevant...

1. Implement Speedaf South Africa standards and procedures at all times 2. Develop and implement service initiatives to improve the customer experience 3. Build awareness of the importance of the customer service function in the branch 4. Manage daily customer complaints and ensure timeously resolution 5. Ensure the provision of timeous, accurate and...

**Job Purpose**: PLEASE NOTE: PREVIOUS APPLICANTS DO NOT NEED TO RE-APPLY The purpose of the role is to assist in translating the commercial vision, based on an understanding of the airlines’ strategy, to formulate short and long-term strategies to maximize all commercial opportunities. Provide intelligence and insights by conducting feasibility studies...

**Job Purpose**: The purpose of the role is to assist in translating the commercial vision, based on an understanding of the airlines’ strategy, to formulate short and long-term strategies to maximize all commercial opportunities. Provide intelligence and insights by conducting feasibility studies into new routes, assist in revenue budgeting, monitoring...

Job Summary: - Responsibilities: - Identify and review existing KPIs, or create new ones, in collaboration with management to measure the performance of different departments. - Collect data from various sources and ensure its accuracy and completeness. - Process collected data into a structured KPI format for analysis and reporting. - Analyze performance...

**Job Duties/Responsibilities will include**: Train, motivate, challenge and mentor other employees Conduct annual reviews for employee retention program - against company and job expectations Create personal development plan with each employee. Set up, plan training and follow-up Identify, develop and mentor your No. 2 Ensure all staff and positions...

**Customer Service Management** - Investigate all customer queries, liaising and assisting all relevant stakeholders to resolve customer queries within the agreed upon SLAs - Responsible for the end to end management of the query portal, logging, tracking and monitoring customer queries - Escalate complex queries/outstanding disputes to Regional Customer...

**Customer Service Management** - Investigate all customer queries, liaising and assisting all relevant stakeholders to resolve customer queries within the agreed upon SLAs - Responsible for the end to end management of the query portal, logging, tracking and monitoring customer queries - Escalate complex queries/outstanding disputes to Regional Customer...

**DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Analyst, Implementation & Customer Applications, Air & Sea Time Type: Full Time **Main Purpose of The Role** - General Implementation Administration & Facilitating role - Internal/ External Projects and Process Improvements - Internal & Customer Training - Support, develop...

Job Summary:We are seeking a highly skilled Area Sales Manager to lead our sales team in the East Rand - Kempton Park region. This is an excellent opportunity for a results-driven professional with a proven track record of success in regional sales management.About the Role:Manage a portfolio of key accounts and develop strategic relationships with large...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Analyst - Implementation & Customer...

About SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTDWe are a leading logistics company that values exceptional customer service. Our team is dedicated to providing timely and accurate information to our customers, ensuring a seamless experience.Job Title: Customer Service Operations ManagerKey Responsibilities:Implement Standards and ProceduresWe expect our...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Senior Analyst, Implementation & Customer...