Customer Service Assistant

Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...

**Job Number** - 71201 **Job Type** - Temp Contract **Job Title** - Customer Services **Computer Skills** - SAP,MS Office **Industry** - Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - General Commerical Duties: - Receiving order from customer or rep- - 2. The order is captured on SAP. (creating order...

An exciting position exists in the Sales - Customer Care Department of our client. - Effective liaison, support and communication between customer care department and the rest of the company - Maintain and improve mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities - Use Customer Care...

Assist customers with placing orders, tracking shipments, and processing returns and exchanges. - Provide product information and recommendations to customers. - Collaborate with other departments, such as fulfilment, marketing and merchandise to assist in query resolution. - Maintain accurate records of customer interactions and transactions. - Identify and...

Our client, a professional, fast paced international gas/chemical processing manufacturer is seeking to employ an organised and customer centric and service focused right hand to the Divisional Manager and provide support and direction to the technical teams. *** **KEY REQUIREMENTS TO MEET FOR CONSIDERATION** - You will have Matric plus a diploma in...

Job Objective: The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow...

**Position: Customer Service Advisor** **Industry: Automotive** **Location: Boksburg, Gauteng** **Salary: Market related** Introduction: The Customer Service Advisor oversees all aspects of the customer interaction process in the After Sales component. **Minimum Requirements**: - Minimum of a Matric/Grade 12, a recognised tertiary qualification will be...

Our client is searching for a **Customer Service Host **to join their team in Johannesburg. As a Customer Service Host for our Casino & Sportsbook, you will play a pivotal role in delivering exceptional customer service to casino & sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, provide...

**Position**:Customer Service Agent** **Reporting to: Customer Service Team Lead / or Customer Service Supervisor** **Location: Midrand, Johannesburg, South Africa** **Contract**:MedTech Customer Service** **About J&J**: For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into...

**Duties**: - Resolves customer queries within operational and client policies and procedures - Establishes the customers’ needs to diagnose and resolve problems - Assists customers with promotional queries - Identifies and actively promotes opportunities to up-sell and recommend products and services - Accountable for closing the customer query and...

Job Description MSA Outsourcing Solutions is seeking a detail-oriented and passionate Customer Service Agent to join our dynamic team. In this role, you will be responsible for delivering exceptional service to our customers and ensuring a positive customer experience. Responsibilities: - Respond to customer inquiries via phone in a professional and...

Job DescriptionWe are seeking a dedicated and enthusiastic customer service representative to provide professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims, benefits, and general...

Complement Recruitment are recruiting for a Customer Service Specialist for a permanent position based in Sandton, Johannesburg, Gauteng. The Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and...

Our client is looking for a Service Assistant to join their team. DUTIES AND RESPONSIBILITIES: - Assist the Services Lead and Services team in all areas of administration as directed and required. - Loading of all deposits and direct payments - Product-related query handling - investigation, reporting and feedback - Reconciliations where required -...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Duties and Responsibilities**: **Overall Customer Service** - Plan, coordinate and control the activities of the customer service team to maintain and enhance customer experience; and meet revenue and organizational objectives. - Develop and maintain customer service standard operating procedures. - Enhance and Encourage a culture of customer service....

**Job Summary**: We are looking for a **Customer Service Representative **, who will be primarily responsible to guarantee a positive customer experience and ensure quick and reliable processing of customer orders from booking to invoicing. Manage speedy and knowledgeable responses to assist customer at any stage of his order and pro-actively solve any...

Manage a shipment file from beginning to end following the work process flow. Assist with commercial activities to ensure that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS Operational Processes Booking Manage booking SI Submission SOB Invoicing Shipment release Status report Other...

**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

Job Description:">We are seeking a highly skilled Customer Service Manager to join our team at The Recruiters. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our call centre, ensuring that all customers receive exceptional service and support.">About the Role:">">Manage a team of Customer...