Customer Care Agent

**Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Assist walk-in clients. - Conducts preliminary investigations. - Liaises with relevant parties to resolve complaints. - Provides customer services to members, establishments, service providers and parties via telephonic and other customer...

We are looking for a professional **Customer Care Consultant** to join our team in Midrand. **Customer Care Consultant's Responsibilities**: - Customer complaint and query handling and Customer case management. - Building and maintaining relationships with the dealer network. - Ensuring correct escalation process internally and externally. - Creating and...

Gauteng, Midrand - R 20000 - R 22500 Monthly Cost To Company (Medical Aid and Pension Fund) Medical Consumerables Giant looking for a customer-centric Support Agent. Based in Midrand **Minimum requirements**: - Matric is a minimum requirement - Tertiary Qualification is advantageous - 3+ Years Experience in a Customer Service role in the Instrumentation...

On-Line Customer services Agent, R15K Neg, Midrand 5 yrs. call centre exp in a warehouse environment, Queries, Credits and claims, one-stop-shop, reports Pay: R15 000,00 - R18 000,00 per month **Experience**: - Customer service: 2 years (preferred)

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

**Job Context**: Servest Corporate Shared Services has a vacancy for **Call Centre Agent **reporting to the client care desk team leader. You will answer incoming calls from customers who require any of our services, respond to enquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. **Minimum...

**Are you a great communicator with excellent customer care skills and active English?** **Join our team in South Africa and play your part in energy transition!** **Partner with the best** In this role of Customer Care Specialist you will contribute to the operational plan of own department, prepare proposals/bids, contract negotiation and compliance...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

**Job Ref #**: 00761 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Permanent **Salary**: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence...

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...

**Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

**(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience...

No Relocation Assistance Offered Job Number #164214 - Midrand, Gauteng, South Africa **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

SoluGrowth is looking for 2 Fleet Sales Agents. The Fleet Sales Agent will be responsible for obtaining new business through the B2B Sales channel. This will include Corporate Fleet, Government and Rental Fleets. COMPETENCIES AND SKILLS: - Matric. - Tertiary Qualification in Sales and Marketing will be advantageous - Valid drivers license - Communication:...

Dis-Chem Pharmacies, a leading healthcare company, is seeking a highly skilled Pharmaceutical Care Specialist to join their team in Sunninghill. This role offers an exciting opportunity to make a real difference in the lives of patients and contribute to the success of our pharmacy chain.Salary: R250,000 - R300,000 per annum, depending on experience.About...

No Relocation Assistance Offered 146128 - Midrand, Gauteng, South Africa We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition. At Colgate, we have a purpose!...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...