Flights Executive

2 weeks ago


Stellenbosch Western Cape, South Africa Helderberg Personnel Full time

My client, a well-established international tour operator has an exciting opportunity for a Flights Executive with a vibrant personality and a minimum of two years working experience as a specialist tour operator in a similar role.

flights specialist|travel consultant
- Experience in Amadeus Reservations skills
- Experience in issuing, re-issuing and performing re-calculations of international and domestic airlines
- Ability to work in a fast passed environment
- Experience In booking worldwide travel requirements
- Working knowledge of IATA and currency regulations
- Strong attention to details
- GDS Fares and Ticketing Qualification
- Fares Qualification BA 1 & 2

**Duties will include, but not limited to**:

- Issue automated EMDs (Electronic Miscellaneous Documents) to pay for deposits, seat reservations, excess baggage etc
- Support Sales Teams with complex flight requirements.
- Advise fares (nett and published) to departments on a daily basis and schedule queries.
- Request group seats/rates for ad-hoc tours and all allocations.
- Constantly review reservations system in regards to ensuring all ticketing data is correct and identifying ways to improve the sales and administration functions.
- Check BSP Link on a weekly basis for correspondence. Action/check any ADMs (Agency Debit Memo) / ACMs (Agency Credit Memo), including querying any ADMs.
- Ensure all flight information on customer documentation is accurate and current.
- Action ADM and Amadeus queues.
- Book airline seats on-line and in GDS.
- On a rota basis, provide on call out of hours assistance with flight emergencies.
- Load and maintain fares management contracts in reservations system (iVector), including loading and updating notes for passenger documents.

In return a highly competitive salary package + provident fund + health insurance is on offer


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