Uem Technical Specialist
7 months ago
UEM - Technical Specialist Testing - IT
Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa
Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing transportation through cutting-edge technology and sustainable practices. As they continue to grow, they are seeking a skilled UEM solutions specialist to join their dynamic team.
ESSENTIAL SKILLS:
- Experience with ITIL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyse and resolve problem tickets
- Experience with VIP and End-user support
- Experience with technical documentation, standard operating procedures and user support guides
- Experience with Active Directory/Azure Active Directory
- Exposure to device management (SCCM, Workspace One, Microsoft Intune etc..)
- Exposure to troubleshooting infrastructure, network and integration issues
- Basic German Language
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
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