Itc Support Technician

2 weeks ago

Stellenbosch Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7.

Primarily based in Stellenbosch, South Africa, we seek to employ an **ICT Support Technician** at our main office to join the IT Department. The incumbent will primarily provide support for personnel and their related work equipment and services and other ICT infrastructure services of the company during office and standby hours.

**RESPONSIBILITIES**:

- Technical support includes software troubleshooting, hardware troubleshooting, WIFI/VPN connectivity troubleshooting and peripherals such as printers troubleshooting.
- Generation and update of tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact support calls and contributing to the root cause analysis process.
- Pro-actively providing information to users on the progress of outstanding support calls, including procurement requests.
- Monitoring Systems Health and continuity locally and remotely, in and after hours, for the purposes of continuity.
- ICT user hardware and software asset tracking.
- General IT Infrastructure support.
- Maintenance of the Network Infrastructure, including
- Hardware troubleshooting,
- LAN/WAN troubleshooting, as well as.
- Network and Internet access.
- Managing Access Control systems including:

- Access Control System management/maintenance,
- Access Control System enrolments,
- Alarm System Administrator.
- Coordination with response, callouts to premises on response and lock up when needed.
- Fire Safety System administration.
- Providing assistance with the pre-deployment testing of general systems before installation and commissioning.
- Providing assistance with commissioning, including new hardware.
- Ordering and Asset Management of ICT Equipment.

**EDUCATION AND EXPERIENCE (minimum)**:

- A 3-year tertiary qualification (CTU, Centurion Academy, a University of Technology e.g., CPUT, etc.)
- One or more of the following courses: A+, N+, MCSE, Cisco CCNA, RHSE. International certification would be advantageous
- A minimum of 5 years relevant experience

**SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES**:

- Microsoft Office Suite
- Microsoft Exchange Server, WSUS, AD
- Backup technologies (Altaro, Arc Server, Tape drives)
- Infrastructure Monitoring Software (e.g., PRTG, Nagios, SolarWinds, etc.)
- Experience in the installation and troubleshooting of one or more of the following Operating Systems and Applications: Windows 10, Mac Operating systems, Windows & SQL Server 2008 - 2019, Linux etc.
- Must have at least midlevel knowledge of routing, switching, IP addressing & FW rules.
- Network Cabling and Crimping.
- Proven telephonic and onsite support history.
- Willingness to travel internationally.
- Desired skills (advantageous)
- Experience with virtualization technologies - Hyper-V, VMware, Proxmox.
- Ubiquity and Mikrotik technologies.
- Network switch administration.
- Polycom Video Conferencing technologies.
- NVR / DVR camera technologies.
- Python, PowerShell, and other scripting skills.

**PERSONAL ATTRIBUTES**
- Have analytical problem-solving skills.
- Be able to work as part of a diverse team with different skills.
- Be able to self-manage, especially when operating alone with remote support.
- Have excellent communications skills.
- Have a need to continuously upskill.
- Have a “can do” attitude to any type of work that needs to be done.
- Be able to balance work and life.

**WHAT WE OFFER**
- Above market related remuneration.
- Great personal and career development opportunities.
- Working with cutting edge technologies.
- Great work atmosphere.
- Excellent coffee.

**General**
- The position also involves after hours work including remote work.
- It is a full-time, onsite / office-based position with a probationary period.

  • ITC Support Technician

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Stellenbosch, South Africa CapitalH Full time

    Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7.Primarily based in Stellenbosch, South Africa, we seek to employ an ICT Support Technician at our main office to join the IT Department. The...

  • ITC Support Technician

    Found in: Talent ZA C2 - 3 weeks ago

    Stellenbosch, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7.Primarily based in Stellenbosch, South Africa, we seek to employ an ICT Support Technician at our main office to join the IT Department. The...

  • ITC Support Technician

    Found in: Whatjobs ZA C2 - 1 week ago

    Stellenbosch, South Africa CapitalH Full time

    Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7. Primarily based in Stellenbosch, South Africa, we seek to employ an ICT Support Technician at our main office to join the IT Department. The...

  • IT Support Technician

    4 days ago

    Stellenbosch, South Africa ITBLUE SOLUTIONS Full time

    _Our company is looking for a Level 1 IT technician to join our team, to provide install, maintain and repair computers and networks. As a computer technician you must be well-versed in computer systems and network functions._ - Responsibilities include:_ - _Previous experience of providing IT Support at a 1st-2nd line level in a commercial environment OR...

  • Desktop Support Technician

    Found in: beBee S ZA - 4 weeks ago

    Western Cape, Cape Town, South Africa Cape Union Mart Full time

    Cape Union Mart’s job vacancy, Career and Recruitment Job title : Desktop Support Technician jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries We are seeking a highly skilled and experienced Desktop Support Technician within the retail sector to join our IT...

  • IT Support Administrator

    3 days ago

    Stellenbosch, Western Cape, South Africa ProRecruit Full time

    Our client, a property market Leader in South Africa, are currently looking for an IT Support Administrator who can start as soon as possible, or immediately at their offices in Stellenbosch. **Job Purpose**: This position will report to the IT Manager and work closely with Desktop & Server Engineers **Requirements**: Grade 12 3 Years + Industry...

  • Bmw Technician

    6 days ago

    Cape Town, South Africa Intercon Recruitment Full time

    Dealership based in Cape Town is looking for a Qualified Certified BMW Technician **Requirements**: Must have Previous BMW Motor Dealership Technician experience. Must be qualified | Trade test and have a valid drivers license. Matric, Clear ITC and Criminal Salary; R19 000 - R25 000 basic, negotiable depending on experience Incentives Pension Fund &...

  • IT Support Technician

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Banxso Full time

    JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...

  • Support Technician Learnership

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Support Technician Learnership – CPT jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 15, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements: Completed Matric Basic knowledge of computer hardware and software Familiarity with...

  • IT Technician

    3 days ago

    Stellenbosch, South Africa Unifi Recruitment Full time

    **Job Advert Summary**: Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The...

  • Junior IT Support Technician

    4 days ago

    Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 2 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar is essential - Experience...

  • Senior IT Support Technician

    1 week ago

    Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 5 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role is essential - Must...

  • IT Technician

    6 days ago

    Stellenbosch, South Africa IT Guys Full time

    We are looking for an experienced Field Service IT technician to join our team at our Stellenbosch based IT service company. - Bilingual (Afrikaans & English) - Stay close to the Stellenbosch area. - a people’s person - punctual - presentable - well spoken - a team player - willing to study and learn - self-starter and driven - have a drivers license and...

  • IT Support Technician

    5 days ago

    Cape Town, South Africa Belmond Management Full time

    As an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...

  • IT Support Technician

    5 days ago

    Cape Town, South Africa Belmond Full time

    As an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...

  • Production Support Technician

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Cobham Aerospace Communications Full time

    Production Support Technician at Cobham Aerospace Communications | softgarden View job here Production Support Technician Full Time Le Cap, Afrique du Sud With Professional Experience ...

  • Support Technician

    5 days ago

    Cape Town, South Africa Quickloc8 Full time

    **About Quickloc8** Quickloc8 is a forward-thinking technology company based in Cape Town, specializing in developing cutting-edge software and hardware solutions for the taxi and transportation industry. We are committed to using the latest and greatest technology, including IoT, machine learning technologies, and artificial intelligence, to bring about...

  • Desktop Support Technician

    4 days ago

    Cape Town, South Africa Pink Elephant Full time

    JOB TITLE - DESKTOP SUPPORT TECHNICIAN Main Responsibilities: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT...

  • IT Desktop Support Technician

    4 days ago

    Cape Town, South Africa CME Recruitment Full time

    IT Desktop Support Technician A leading manufacturer and supplier of a wide range of DIY products is looking for a temporary Desktop Support Technician for one month to assist with the testing and documentation of the new Neo workstations. Minimum requirements for the role: - Grade 12 - Certification in IT - Minimum one year experience in an IT...

  • Vehicle Technician

    Found in: Talent ZA C2 - 2 weeks ago

    Stellenbosch, South Africa Sydsen Group (Pty) Ltd Full time

    Vehicle Technician - Stellenbosch - Western CapeOur client in Stellenbosch is looking for a Vehicle Technician to join their team. The ideal candidate should be able to work with a team to ensure customers’ overall experience exceed their expectations and that excellent service is consistently given. Minimum Requirements:Qualified Motor Vehicle Technician...