Retail Claims Administrator

5 months ago


Midrand, South Africa DataTech Recruitment Full time

The Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial integrity. Responsibilities include maintaining the claims register, collaborating across departments, and fostering store relationships. Requirements encompass essential math-focused matriculation, financial education, intermediate MS Word/Excel skills, customer-focused service delivery, and effective time management. This role is pivotal in maintaining operational excellence through precise claims management.

**Responsibilities**
- Maintain and update the claims register
- Manage and process Retail claims
- Obtain and update necessary information/documents
- Complete credit document requests in line with company protocols
- Collaborate with other departments to resolve claims and queries
- Match claims with credit notes
- Foster productive relationships with stores

**Requirements**:

- Matric with mathematics is essential.
- Any tertiary education or qualification within the financial field
- 2 years of experience in a busy Finance department
- Prior claims experience is advantageous
- Basic understanding of account reconciliations
- Able to work well under pressure and achieve monthly targets
- Excellent verbal and written communication skills
- Strong numerical aptitude for accurate calculations
- Intermediate computer proficiency (MS Word, Excel, Outlook, PowerPoint)
- Customer-focused with exceptional service delivery
- Detail-oriented and finance-focused
- Effective time management and prioritization skills

Pay: R10 000,00 - R14 000,00 per month

Application Question(s):

- Do you have a tertiary qualification within the financial field?

**Education**:

- High School (matric) (required)

**Experience**:

- finance/accounting: 2 years (required)
- retail claims: 2 years (required)
- accounts reconciliations: 2 years (required)



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