Tier 1&2 Ict Support Specialist

Our client is looking for a Tier 1&2 ICT Support Specialist to join their team. Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 1 Helpdesk Agents provide friendly and efficient first-contact support to customers through troubleshooting and timely first-call resolution. The career path for Tier 1 Helpdesk Agents within...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 2 Helpdesk Agents provide first and second line and core advanced customer support. This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as...

As a Tier 2 IT Engineer at the company, you will play a crucial role in maintaining and improving the company IT infrastructure. You will be responsible for diagnosing and resolving technical issues, supporting end-users, and collaborating with other IT professionals to ensure smooth operations.POSITION INFO : Purpose :Support the IT Site Leader to ensure...

**The main purpose**:The ICT Support Specialist is responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which require at a minimum, first line diagnostic and repair support. To ensure...

Tier 2 Technical Support EngineerLocation: Cape TownModel: On-SiteRequirements:The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networking environment and must have formal IT qualifications, ideally Microsoft role-based certifications.A candidate with both the attitude and aptitude to succeed in Server/Network Support, Cloud...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

**Tier 2 IT Technician** We are seeking someone who is willing to go the extra mile and that is not a clock watcher as there will be times that you may be required to work outside of standard operating hours. Own reliable transport is a must. Needs to be available immediately! **Salary**: R15,000.00 - R20,000.00 per month Application Question(s): - Are...

Job title : ICT Support - Cape TownJob Location : Western Cape, Cape TownDeadline : March 12, 2025Quick Recommended LinksJobs by Location Job by industries Duties and Responsibilities: Desktop SupportAnswers, evaluates and prioritises logged requests for assistance from users requiring assistance with catalogue of services requests Logs and tracks calls...

overview description value out of data, constructing data driven strategies, providing insights and presentation of results with key recommendations. - Data processing, manipulation and validation - Performance and exclusion analysis - Action-effect analysis - Feature engineering - Predictive model development - Optimisation modelling - Model validation...

**Direct Reporting Line**: Senior ICT Support **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**MAIN PURPOSE** The Production Specialist is responsible for the monitoring and managing all IT business, batch and system processes for the period of an IT working shift as well as managing campus facilities impacting IT systems (B4 Datacentre) **KEY OUTCOMES** - Assist with developing and maintaining an operation plan, processes and procedures -...

**Job Details**: Permanent / Hybrid **MAIN PURPOSE OF JOB**: - As part of the strategic ICT Leadership team you will be expected to drive the Digital Transformation of business operations and enterprise services. - Broaden the leadership of ICT function at divisions, as well as actively supporting the divisional CIO with the daily ICT operations and...

**Purpose of the job**:The post-holder is responsible for providing an excellent level of 3rd line support to the CTICC IT Support Team, giving support to the whole of business in Front and Back-office functions. The role will have oversight of all ICT infrastructure. **Reporting to the**: Head of ICT **Key responsibilities will include but are not limited...

Step into the future with a leading role in one of the most dynamic and evolving industries globally. Our firm is at the forefront of the technological revolution, crafting innovative solutions in ICT and Infrastructure that shape the way we live and work. **Your Role**: - Collaborate with tier 1 hardware and software vendors. - Drive the sales lifecycle...

We are a leading recruitment agency, Hedz Recruitment Specialists, seeking an experienced Senior Business Development Specialist to join our team.Our ideal candidate will have a strong background in direct sales, with a proven track record of achieving and exceeding sales targets.The role will involve identifying and engaging new clients, presenting and...

**Responsibilities/Tasks**: - Support the on-going implementation of the IT Strategic plan. - Build and maintain full understanding of technology platforms with the view to better equip or optimize the ways in which ICT delivers services to the company and/or clients. - Report to ICT Team lead and provide input and support on all ICT projects. - Maintain...

About EkcoFounded in 2016, Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments.In a few words, we take businesses to the cloud and backWe have over 1000...

Job Title: Systems Administrator: ICT Management Services, Ref No. WCMD 12/2025We are seeking a suitably qualified and competent individual to provide administrative and technical support regarding the ICT Government Motor Transport (GMT) Systems and related ICT services.This role is responsible for ensuring the smooth operation of our ICT systems, providing...