Tier 1&2 Ict Support Specialist

Our client is looking for a Tier 1&2 ICT Support Specialist to join their team. Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 1 Helpdesk Agents provide friendly and efficient first-contact support to customers through troubleshooting and timely first-call resolution. The career path for Tier 1 Helpdesk Agents within...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 2 Helpdesk Agents provide first and second line and core advanced customer support. This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as...

**The main purpose**:The ICT Support Specialist is responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which require at a minimum, first line diagnostic and repair support. To ensure...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

**The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

overview An international Data Analytics company based in South Africa is looking for Software Project Manager (Specialist) to join their team.Our client is looking for a Senior Data Scientist who will collaborate across the various teams in the solution designing in credit and non-credit industries, as well as development and deployment of...

**Tier 2 IT Technician** We are seeking someone who is willing to go the extra mile and that is not a clock watcher as there will be times that you may be required to work outside of standard operating hours. Own reliable transport is a must. Needs to be available immediately! **Salary**: R15,000.00 - R20,000.00 per month Application Question(s): - Are...

**Direct Reporting Line**: Senior ICT Support **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Job Details**: Permanent / Hybrid **MAIN PURPOSE OF JOB**: - As part of the strategic ICT Leadership team you will be expected to drive the Digital Transformation of business operations and enterprise services. - Broaden the leadership of ICT function at divisions, as well as actively supporting the divisional CIO with the daily ICT operations and...

**MAIN PURPOSE** The Production Specialist is responsible for the monitoring and managing all IT business, batch and system processes for the period of an IT working shift as well as managing campus facilities impacting IT systems (B4 Datacentre) **KEY OUTCOMES** - Assist with developing and maintaining an operation plan, processes and procedures -...

**Purpose of the job**:The post-holder is responsible for providing an excellent level of 3rd line support to the CTICC IT Support Team, giving support to the whole of business in Front and Back-office functions. The role will have oversight of all ICT infrastructure. **Reporting to the**: Head of ICT **Key responsibilities will include but are not limited...

**Direct Reporting Line**: Senior ICT Support **Varsity College **is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Responsibilities/Tasks**: - Support the on-going implementation of the IT Strategic plan. - Build and maintain full understanding of technology platforms with the view to better equip or optimize the ways in which ICT delivers services to the company and/or clients. - Report to ICT Team lead and provide input and support on all ICT projects. - Maintain...

overview description value out of data, constructing data driven strategies, providing insights and presentation of results with key recommendations. - Data processing, manipulation and validation - Performance and exclusion analysis - Action-effect analysis - Feature engineering - Predictive model development - Optimisation modelling - Model validation...

Step into the future with a leading role in one of the most dynamic and evolving industries globally. Our firm is at the forefront of the technological revolution, crafting innovative solutions in ICT and Infrastructure that shape the way we live and work. **Your Role**: - Collaborate with tier 1 hardware and software vendors. - Drive the sales lifecycle...

**The main purpose**: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

Job DescriptionDeveloper/s (Vendor)/ BA Create Requests for Change (RFC) for all changes implemented or requested. Ad hoc User Acceptance Testing: Develop and assist to create Test Plans and associated use cases Conduct testing against test plan and producing documented test results Coordinate User Acceptance Testing with end-user group and development...

Job OverviewThe Talent Room is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional customer service and technical expertise to resolve complex network and ICT-related issues.ResponsibilitiesProvide first-call resolution across various communication channels,...

**The main purpose**: Providing network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and operational experience....