Ict Desk Support

24 hours ago

Cape Town, South Africa Traderoot Full time

**THE COMPANY**

**THE ROLE**

An IT Support Specialist’s role in Traderoot Africa is crucial to its operations. The IT service desk assist throughout the entire product lifecycle and ensures that all users receive help promptly. ICT Desk Support position must ensure that all technical aspects are functioning optimally. Technical hiccups can affect Traderoot Africa’s performance; therefore, duties and responsibilities will revolve around maximizing computer system capabilities and making recommendations.

**RESPONSIBILITIES**

The position entails the following responsibilities:

- Providing technical support to all staff at the Traderoot group.
- Troubleshoot technical issues and solve problems quickly to ensure our business operations run smoothly.
- Perform regular maintenance for our computers, printers, network systems and any other technical equipment.
- Ensure our computers are backed up so all files are saved in case the systems crashes.
- Run security checks on all of our systems to ensure we are protected from cybersecurity threats.
- Providing after-hours remote support if required.
- Collecting equipment from suppliers

**REQUIREMENTS**
- High school diploma with a strong focus on IT.
- 1 year of IT help desk and/or technical and product support experience.
- Familiarity with computer operating systems such as Windows and Linux(optional).
- General troubleshooting skills
- Proficiency in Microsoft Office.
- Strong communications skills, organisational skills and time management skills
- Excellent customer skills and desire to help the company succeed
- Own reliable transport and valid driver’s licence

**ADDITIONAL SKILLS**

The following areas of expertise would be advantageous in this role:

- Basic understanding of IT networks, firewalls and network routing
- Exposure to on-premise Active Directory and Exchange
- Experience with virtualized environments
- Operational security awareness
- Experience with platform and operating system architecture
- Knowledge of common protocols and standards such as TCP/IP, RDP, VPN, SSL/TLS and FTP

**PERSONAL ATTRIBUTES**
- Excellent written and spoken communication skills
- Ability to work well within a team
- Strong analytical, methodical and troubleshooting skills
- A strong willingness to learn
- A high level of persuasiveness and credibility
- Punctuality

**Job Types**: Full-time, Permanent

Pay: R10,000.00 - R12,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

  • Ict Service Desk Administrator

    6 days ago

    Cape Town, South Africa StaffCentral Consulting Full time

    The Support Desk Administrator is the first point of contact for the company ICT Service Desk. The company ICT Team requires a highly motivated, enthusiastic, service-oriented individual to support and maintain an effective IT support service desk and provide administrative support to the running of the ICT department operations and related projects. The...

  • Ict Service Desk Administrator

    2 weeks ago

    Cape Town, South Africa Praesignis (Pty) Ltd Full time

    **Responsibilities/Tasks**: - Provide 1st line technical support to resolve service desk incidents and to asses and route incoming user and vendor queries that require escalations/assignments e.g. if an issue needs to be assigned to another support engineer. - Perform some technical functions i.e. reimage windows laptops, creating AD accounts, reset...

  • Head: Ict Support

    7 months ago

    Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Ict Service Desk Administrator

    11 hours ago

    Cape Town, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: To assist the IT department by providing user administration support to all regional end users and office staff on desktop, cloud, and network account management as well as to administer the organization’s help desk ticketing software and triage and assign tickets and advise customers of the consequent solution. **Minimum...

  • Ict Support

    6 months ago

    Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Ict Support X2

    7 months ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior ICT Support **Varsity College **is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Ict Service Desk Administrator

    2 weeks ago

    Cape Town, South Africa PPECB Full time

    Job Description**Main purpose of the job** To assist the IT department by providing user administration support to all regional end users and office staff on desktop, cloud, and network account management as well as to administer the organization’s help desk ticketing software and triage and assign tickets and advise customers of the consequent...

  • Ict Technical Supervisor

    1 week ago

    Cape Town, South Africa Six Sense Consulting Full time

    **Requirements**: - Microsoft Engineer certified qualifications (MCSA and or MCSE). - CISCO certified qualifications such as CCNA/CCNP will be an added advantage. - DPSA ICT governance framework and regulatory experience will be an added advantage. **Duties**: - 3 years hands on experience on managing ICT hardware and technical projects from start to...

  • Ict Technical Supervisor

    1 week ago

    Cape Town, South Africa Six Sense Full time

    Western Cape, CPT - CBD R 405 200 - R 769 900 Annually Well established business is seeking to appoint a ICT Technical Supervisor for a 3 months contract. **Requirements**: - Microsoft Engineer certified qualifications (MCSA and or MCSE). - CISCO certified qualifications such as CCNA/CCNP will be an added advantage. - DPSA ICT governance framework and...

  • Manager: Ict

    2 weeks ago

    Cape Town, South Africa Amasiko Group Full time

    **Purpose of the Position**: The Manager: ICT and DevOps is a senior management position in the company to lead and coordinate the activities of the ICT (Information and Communications Technology) and DevOps teams. The ICT discipline is a service function to the company in respect of all IT infrastructure for company...

  • Ict Support Specialist

    4 days ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:The ICT Support Specialist is responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which require at a minimum, first line diagnostic and repair support. To ensure...

  • Application Support Specialist

    2 weeks ago

    Cape Town, South Africa PPECB Full time

    Job DescriptionDeveloper/s (Vendor)/ BA Create Requests for Change (RFC) for all changes implemented or requested. Ad hoc User Acceptance Testing: Develop and assist to create Test Plans and associated use cases Conduct testing against test plan and producing documented test results Coordinate User Acceptance Testing with end-user group and development...

  • Ict Technician

    4 days ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: Providing network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and operational experience....

  • Ict Technician

    10 hours ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: Providing network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and operational experience....

  • Ict Technician

    6 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

  • Ict Technician

    7 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

  • Ict Technician

    1 month ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

  • Ict Support Specialist

    7 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

  • Ict Support Specialist

    7 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

  • Librarian/ict Support

    3 months ago

    Cape Town, South Africa Rustenburg Girls’ High School Full time

    **Job Advert Summary**: Rustenburg Girls’ High School is looking to employ a** part-time Librarian/ICT Support person**. This post is available from 1 January 2025. **Minimum Requirements**: - A confident, approachable, and positive personality with the ability to be both friendly and firm in interactions with learners is a must. - Library-related...