Service Bookings: Administrator
7 months ago
Motus Renault Bryanston has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.
**Position Overview**: The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.
**Specific Role Responsibilities**:
**Key Tasks**:
- Professionally meet and greet customers on arrival.
- Answering calls
- Scheduling bookings for customers bringing their vehicles in for service/ repair.
- Contacting customers for campaigns and arranging bookings.
- Preparing and circulating the planning list for the schedule of bookings for the following day to relevant stakeholders across the dealership.
- Pre-print job cards for the next day’s bookings.
- Ensure that relevant processes that affect effective bookings and aftersales experience and results is followed.
- Make booking for clients that parts have arrived so that they can be fitted.
- Ensure that all other relevant processes are adhered to.
- Provide callers with accurate information, taking care to always be knowledgeable and updated around changing information.
- Effectively and professionally handling calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
- General administration duties as may be requested by management.
- Phone clients and close tickets.
- Update planning boards for next day bookings.
**Qualifications and Experience**:
**Experience Required**:
- 2+ years Bookings Clerk experience or Service Reception experience in a corporate, retail motor dealership environment.
**Qualifications Required**:
- Senior Certificate (Grade 12)
**Other Requirements**:
- Valid, endorsed driver’s license
- Computer literate (Office suite)
- DMS system knowledge is required.
**Skills and Personal Attributes**:
**Essential competencies (essential for meeting nearly all job objectives)**:
- Communication skills in English (read, write & speak). Multilingualism in other languages commonly spoken in the areas is highly desired.
- Working with people, able to easily establish good relationships with stakeholders.
- Administration skills
- Ability to accurately record all relevant information.
- Planning and organising
- Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure.
- Customer service and management; ability to handle upset customers effectively.
- Attention to detail
- Initiative
- Following instructions and procedures.
**Personal Attributes**:
- Self-motivated, trustworthy and highly responsible.
- Friendly, approachable
- Reliable
- Flexible
- Have lots of patience
- Passion for the brand
-
Service Bookings Administrator
7 months ago
Johannesburg, South Africa Motus Corporation Full timeMotus Renault Fourways has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the...
-
Service Bookings Clerk/administrator
3 days ago
Johannesburg, South Africa RJPersonnel Full time2years - Comply with company service standards and procedures.- Assist staff and managers with daily general administrative/ other requests within the service department.- - Assist customers with enquiries, bookings, scheduling services and collection of vehicles.- Continuously maintain high levels of productivity and good customer service.- Any ad hoc...
-
Booking Coordinator
7 months ago
Johannesburg, South Africa Johnson & Johnson Full time**Job Description**: Overall purpose of job: - The Booking Coordinator is responsible for providing excellent service and process all Orthokit bookings received in NEO from the Sales Team, on JDE 812 and SAP; accurately and timeously. To ensure the efficient administration of all orders and related documentation in the branch. All bookings should be...
-
Administrator – Fleet
2 months ago
Johannesburg, South Africa Service Solutions Full timeIrene /Centurion This is not a senior role, this will suit a candidate with 2- 5 years administration experience, if you have vehicle / fleet / tracking experience, even better The successful candidate will manage and oversee the admin tasks related to a fleet of vehicle.You will book services, tracking vehicle usage, managing vehicle records and...
-
Booking Clerk
8 months ago
Johannesburg, South Africa SiG Labour Corporate Full time**Booking Clerk for company in Joburg South** **_COMPLETE CV and ID with contactable references a MUST._** **MAIN PURPOSE OF JOB**: - Book customers vehicles daily. - Follow up on Campaigns and AVO’s. - Standing in and assisting service advisors. **RELATIONSHIPS AND PERSONAL ACTIVITIES**: - Directly responsible to the Service Manager. - Relationships...
-
Bookings Clerk
8 months ago
Johannesburg South, South Africa SydSen Recruit Full timeBookings Clerk - Johannesburg South, Gauteng Our client has an exciting opportunity for you to become a vital part of their dynamic team! They are currently seeking a dedicated **Bookings Clerk** to join their reputable dealership. **Main Purpose of Job**: - Book customers vehicles daily. - Follow up on Campaigns and AVO’s. - Standing in and assisting...
-
Booking Manager
4 months ago
Johannesburg, South Africa Pearl Lemon Full time**About Us**:Pearl Lemon Group is an innovative, fast-growing conglomerate with a portfolio of service-oriented businesses. Two of our most dynamic divisions—Pearl Lemon Cleaning and Pearl Lemon Repairs—are experiencing rapid expansion. Pearl Lemon Cleaning offers top-tier domestic and commercial cleaning services, while Pearl Lemon Repairs handles...
-
Bookings Officer
4 months ago
Johannesburg, South Africa Autowheels Autobody and Paint Full timeWe are looking for strong, hardworking individuals that have a strong work ethic. Our growth has opened the vacancy of a Bookings Clerk position. If you are looking for growth and want to join a dynamic team, this might be the position for you. This position is responsible for assisting clients in Booking vehicles into our Panel beating...
-
Automotive Booking Clerk
2 months ago
Johannesburg, South Africa Jobted ZA C2 Full timeDuties include - Manage daily bookings for the workshop. - Monitor and assess the capacity of the workshop to optimize scheduling. - Open job cards for each repair or maintenance task. - Assist with parts counter collection for workshop parts. - Perform costing of accounts and cash work cards to ensure accuracy. - Liaise with technicians to coordinate and...
-
Cash Book Controller
4 months ago
Johannesburg, South Africa Vulcan Catering Equipment Full timePOSITION - ____________________ Cash Book Controller | Location: Johannesburg | Reporting to: Group Finance Manager This position is responsible for overseeing cashbook within Vulcan Catering Equipment. QUALIFICATIONS AND EXPERIENCE - ____________________ - Grade 12 or NQF 4 equivalent - Office Administration qualification or similar NQF Level 5 or...
-
Automotive Booking Clerk
2 months ago
Johannesburg, South Africa Mototeam (Pty) Ltd Full timeDuties include Manage daily bookings for the workshop.Monitor and assess the capacity of the workshop to optimize scheduling.Open job cards for each repair or maintenance task.Assist with parts counter collection for workshop parts.Perform costing of accounts and cash work cards to ensure accuracy.Liaise with technicians to coordinate and track repair...
-
Dealership Booking Clerk
7 months ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: GP022579/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of a Dealership Bookings Clerk **Minimum Requirements**: - Must have a minimum of 2 years’ experience as a Bookings...
-
Cluster Events Booking Centre Manager
7 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24047482 **Job Category** Event Management **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the business leader of the...
-
Fleet Vehicle Coordinator
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeAbout Service SolutionsService Solutions is a dynamic organization dedicated to delivering exceptional fleet management services.We are seeking an experienced Fleet Vehicle Coordinator to join our team in Irene, South Africa.Salary InformationThe estimated salary for this role is approximately R250,000 per annum, based on industry standards and market...
-
Trucking Administrator
7 months ago
Johannesburg, South Africa Smartworks Service Full time**Job Title: Experienced Trucking Administrator** Location**:Remote** Our esteemed clients, top transportation brokers, and trucking companies in the United States, seek adept and experienced Trucking Administrators to enrich their vibrant teams. As a Trucking Administrator, you will play a pivotal role in empowering and streamlining various operational...
-
Vehicle Stock Book and Admin Clerk
2 days ago
Johannesburg, South Africa Sydsen Full timeA Dealership based in **Johannesburg North** is looking for a **Vehicle Stock Book and Admin Clerk **with experience in the Automotive Industry, who can handle high volumes. **Job responsibilities**: - Stock management and checking stock levels regularly - Updating stock information on the computer system - Comparing stock items received against items...
-
Administrator: Workshop
7 months ago
Johannesburg, South Africa Macdonald Transport and Warehousing Full time**Minimum Qualifications and Requirements**: - Grade 12 - Minimum of 5 years’ experience in Workshop administration. - Outstanding organizational skills. - Excellent interpersonal, motivation and planning skills. - Must have good communication skills. - Must be able to cope with pressure depending on work volumes. - Must be driven and energetic. - Strong...
-
Financial Services Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Title: Financial Services AdministratorWe are seeking a dedicated and dynamic individual to join our team as a Financial Services Administrator. This role is primarily administrative, offering a great opportunity for someone with a passion for organization and accuracy to assist financial advisors in managing client portfolios and ensuring smooth...
-
Financial Services Operations Administrator
1 month ago
Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full timeWe are seeking an experienced Financial Services Operations Administrator to join our team at Liham Consulting Pty (Ltd).Job Summary:This role is responsible for collating information, analyzing performance against targets and tracking the deal pipeline.Key Responsibilities:Collate operations reportsPerform risk assessmentsMonitor circulation of loan...
-
Appointment Booking Specialist
3 days ago
Johannesburg, South Africa ClinicGrower Full timeClinicGrower is a leading digital marketing agency that works specifically with medical and dental practices in order to connect them with new patients in their community and generate leads, appointments, and sales. We are a vital part of their overall business. We deliver results and help grow these practices to new levels. Thanks to our great work, we...