Salesforce Solution Analyst
2 weeks ago
**Responsibilities**
- Customer Management
- Lead Management
- Quote & Order Management
- Product Catalogue Management
- Case/ Interaction Management
- Plan & document/ model business requirements & user stories
- Facilitate development team backlog refinement and the elaboration of User Story acceptance criteria, ensuring that industry standards and best practice principals are considered
- Assist in documenting system interaction processes, ensuring that industry standards and best practice principals are considered
- Support development teams during the development and test life cycle
- Communicate and clarify required business context and requirements with the teams where required
- Assist in ensuring delivery
**Qualifications Essential**
- Relevant Degree / Diploma in ICT
- Salesforce Sales Cloud Certification essential
- Salesforce Administrator Certification preferred
- Relevant qualification in Business Analysis
- CPBA/ CBAP Certification
**Experience**
- Min 4 8 years experience in business/system analysis
- Order Management
- Lead and Opportunity Management Quotes
- Product Catalogue
- Case Management
- Previous experience with Vlocity considered an advantage
- Previous experience / exposure
- CX design experience considered an advantage
**Technical Competencies**
- Strong facilitation and requirement elicitation
- Strong process/ requirement documentation
- Strong stakeholder engagement and stakeholder management skills
- Excellent verbal and written communication skills
- Excellent time management skills
- Strong presentation skills
- Customer focus and service orientation
- Planning and organizing
-
Salesforce Analysts
7 months ago
Johannesburg, South Africa JSRH Solutions Full time**Salesforce Analyst** **Johannesburg, Gauteng** We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects. You will also be required to work closely with business...
-
Salesforce Solution Analyst
7 days ago
Johannesburg, South Africa Planet10 Full time**The Role**: Purpose of the Position ï?- To support solution analysis efforts for the CRM, Partners and 3rd Party Platform Team. Â Â **Skills and Experience**: Qualifications Essential ï?- Relevant Degree / Diploma in ICT ï?- Salesforce Sales Cloud Certification essential ï?- Salesforce Administrator Certification prefered ï?- Relevant...
-
Lead Solution Analyst
7 months ago
Johannesburg, South Africa SPECD (Pty) Ltd Full timeGauteng, JHB - Northern Suburbs - Hourly Basic Salary (Market related, Negotiable) **A banking client seeks to hire an experienced and qualified LEAD SOLUTION ANALYST to join their **Salesforce team.** **The team is embarking on introducing new functionality that allows customers to use WhatsApp to upload supporting documents.** **JOB DESCRIPTION**: **Job...
-
Salesforce Solutions Architect
3 months ago
Johannesburg, South Africa NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Salesforce Solutions Architect
1 month ago
Johannesburg, South Africa Iclousius Full time**Salesforce Solution Architect** Are you passionate about creating innovative solutions using Salesforce? Do you love solving complex challenges while helping businesses unlock their full potential? If so, we have the perfect opportunity for you! **We’re Hiring: Salesforce Solution Architect** Join our dynamic team as a Salesforce Solution Architect,...
-
Salesforce Administrator
9 months ago
Johannesburg, South Africa Lineker Solutions Full timeDevelopment of client solutions: Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology. Assist discovery & design workshops to identify client requirements. Designing and/or Reviewing of Salesforce solutions to meet client requirements. Inputting into the estimation of engagements in discovery, pre-build and in-build...
-
Salesforce Solution Architect
7 months ago
Johannesburg, South Africa BlueSky Full timeWe are **BlueSky**: - Africa's largest Salesforce partner, and a leading design-led digital transformation consultancy, and we're looking for great people to work with. We're on a mission to be the biggest and best (in the eyes of our people, our competitors and our clients) Cloud Consulting company in Africa by 2027, and we need authentic, talented people...
-
Digital Account Executive Ebu
4 weeks ago
Johannesburg, South Africa Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Software Solutions Engineer
1 month ago
Johannesburg, Gauteng, South Africa Zensar Technologies Full timeZensar Technologies is a leading digital solutions company, and we are currently seeking a highly skilled Software Solutions Engineer - Salesforce to join our team.Job DescriptionThis role involves working on various Salesforce projects, utilizing expertise in Apex, Lightning components, and web technologies like JavaScript and REST APIs. The ideal candidate...
-
New Markets Account Executive
4 months ago
Johannesburg, South Africa Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Salesforce Solution Architect
4 months ago
Johannesburg, South Africa Allegiant Global Full time**The Role** **Key Responsibilities and Outputs**: - Successfully lead client's relationships with enterprise clients, ensuring excellent achievement of the client’s business objectives through our proposals and then projects. - Working closely with clients, running workshops to discuss tradeoffs, for example, terms of config vs code. - Experience in...
-
Solutions Architect
7 months ago
Johannesburg, South Africa WePlace Full timeAn industry leading Bank has an exciting opportunity available for a Solutions Architect within the Salesforce space to join their dynamic team. **Purpose Statement** As part of our ongoing commitment to excellence, we are seeking a seasoned Salesforce Solutions Architect to join our dynamic team. This role is integral to overseeing and enhancing our...
-
Salesforce Application Architect
7 months ago
Johannesburg, South Africa RMV Solutions Pty Ltd Full time**Requirements**: Qualifications and Certifications Required for Salesforce Developer Role: To be considered for the Salesforce Developer position, you must have the following certifications: - Salesforce Certified Administrator - Salesforce Certified Platform App Builder - Salesforce Platform Developer 1 - Salesforce Certified Sales Cloud - Salesforce...
-
Johannesburg, South Africa Managed People Solutions Full time**Managed People Solutions** is looking to hire a **Salesforce Administrator** for a very well known **Wine Company** based in Woodmead, Johannesburg **Responsibilities** - Sales Cloud Applications - Compile custom reports, dashboards and workflows - Effective management of SalesForce security - Manage operational requests and reporting which include...
-
Test Engineer
3 weeks ago
Johannesburg, Gauteng, South Africa IOCO Full timeJob Summary: Test Engineer - Salesforce SolutionsiOCO is seeking a talented Test Engineer - Salesforce Solutions to join our team. As a test engineer, you will play a critical role in ensuring the quality of our software solutions. This includes designing and executing tests, analyzing results, and reporting findings to the design team.About the Role:This is...
-
Account Executive
1 hour ago
Johannesburg, South Africa Deka Minas (Pty) Ltd Full timeThe role of the Account Executive is to take full accountability for a dedicated client (industry vertical) and be responsible for the entire sales cycle. The Account Executive connects with warm prospects to craft product solutions, offer compelling sales pitches, lead demos, and close deals. The incumbent works closely with current and prospective...
-
Salesforce Architect
7 months ago
Johannesburg, South Africa Impronics Technologies Full timeAbout the role: As a Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch...
-
Senior CRM Solutions Architect
7 months ago
Johannesburg, South Africa Boikago Group Full time**Salesforce Snr. Specialist Solution Architecture** **ROLE SUMMARY** - This is a regional (International Markets Group) role located in South Africa in the Pretoria Plant. The individual will report to the IT Product Line Manager CRM (Marketing). - As a CRM Solution Architect, you will provide both process design/reengineering as well as technical and...
-
Salesforce Administrator
1 week ago
Johannesburg, South Africa WTW Full time**Role** - Maintaining and managing Salesforce roles, profiles, sharing rules, workflows, and groups. - Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. - Documenting processes, including error reports and changes to field history tables. - Preparing reports for various stakeholders as required. - Attend to...
-
E-Merge Salesforce Solutions Architect
3 weeks ago
Johannesburg, Gauteng, South Africa E-Merge Full timeE-Merge offers an exciting opportunity for a Salesforce Solutions Architect to join our team in a hybrid role. In this position, you will play a crucial role in shaping the company's technical strategy and driving success into the future.The ideal candidate will have 5-7 years of application development experience, including translation of business and...