Fleet Managed Maintenance Contact Centre Consultant

Job Description The Fleet Managed Maintenance Contact Centre Team Leader supervises a team to resolve queries and complete administration duties The incumbent ensures the team reaches target by monitoring individual performance on a constant basis and coaches the team to give constant real-time support in terms of query resolution The incumbent must be...

Job Description The Fleet Managed Maintenance Contact Centre Team Leader supervises a team to resolve queries and complete administration duties The incumbent ensures the team reaches target by monitoring individual performance on a constant basis and coaches the team to give constant real-time support in terms of query resolution The incumbent must be...

The Contact Centre Manager is responsible to **ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience **of the customer. The Contact Centre Manager is responsible for **establishing strong business relationships** within Isonxperiences functions and to **improve customer service** to achieve the business...

Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers using resources in the most efficient way possible Provides leadership, mentoring and coaching to team members Management skills are essential to manage and develop staff - Ensures...

Job Title: Contact Centre ProfessionalAt iSON Xperiences, we are seeking a highly skilled Contact Centre Professional to join our team. As a Contact Centre Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Communicate with customers professionally and...

**Listing reference**: track_001141 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Fleet Control**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **KEY DUTIES AND RESPONSIBILITES**: - **Fleet Operations Management** - o Develop...

iSON Xperiences is a leading provider of customer experience solutions, and we are seeking a highly skilled Contact Centre Manager to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES...

Job title : CSC Contact Centre Manager (Randburg)Job Location : Gauteng, RandburgDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers using resources...

Job title : CSC Contact Centre Manager (Randburg) Job Location : Gauteng, Randburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal...

Job DescriptionThe Contact Centre Team Lead role at iSON Xperiences is a challenging and rewarding opportunity for an experienced professional to lead a team of customer service representatives. The successful candidate will have a proven track record in managing high-performing teams, driving quality improvements, and achieving exceptional customer...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...

About the RoleThis is an exciting opportunity to join iSON Xperiences as a Senior Contact Centre Leader. The successful candidate will be responsible for leading a team of customer service agents, ensuring high-quality service delivery, and achieving business objectives.Job DescriptionThe Team Coach will lead an inbound voice/messaging customer services...

We are seeking a talented Sales Director to lead our Contact Centre sales team at iSON Xperiences. As a director, you will be responsible for driving sales revenue, managing a team of 15 agents, and developing strategic plans to achieve business growth.Main Responsibilities:Develop and execute sales strategies to drive revenue growthLead and manage a team of...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : - Must be able to...

Key ResponsibilitiesThe successful candidate will be responsible for maximising fleet and rental sales performance, assisting the department manager in improving operational and administrative processes, and implementing sales policies and procedures.Sales Operations and Relationship ManagementProvide high-level service support to fleet and rental customers,...

Data Centre Technician RoleWe are seeking a skilled Data Centre Technician to join our team at Telebest. As a Data Centre Technician, you will be responsible for ensuring the smooth operation of our data centre facilities.Key Responsibilities:Prepare meeting rooms according to client requirements.Monitor and report on space usage in the data centre.Conduct...

About the RoleThe ideal candidate will lead an inbound voice/messaging customer services team, ensuring quality of service delivery in conjunction with Altron People Solutions' customer goals and objectives.Main ResponsibilitiesLead a team of 20+ agents and manage their performance through daily, weekly, and monthly coaching sessions.Maintain attendance and...

iSON Xperiences is seeking a highly skilled and results-driven Contact Centre Agent - Upsell and Cross-Sell to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Contact Centre Agent - Upsell and Cross-Sell...

Based in RandburgShifts between 07:00 am- 21:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule    OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to...