Fleet Managed Maintenance Contact Centre Consultant

5 months ago


Randburg, South Africa FirstRand Full time

Job Description

Facilitates the vehicle maintenance process and ensures customer service excellence
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Resolves customer queries and provides technical advice
- Facilitates the vehicle maintenance processes
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Delivers customer service through adherence to quality service standards
- Monitors operating costs and enables cost saving efficiencies

Job Details

Application Closing Date

01/06/24



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