Shared Services Centre Customer Development Finance
6 months ago
**Purpose of the Role**
Ensure that TTS and customer performance is reported on accurately and timeously. Deliver a robust end-to-end TTS forecast (FCST) process by business partnering with various stakeholders (CDF BPs, Promo Hub, CD Team).
**Key Responsibilities**
**Forecast**:
- Ensure TTS forecast is uploaded for all spend types
- Prepare of NAM ask/CPP On file for inputs from CD Team and Promo Hub, review and consolidation of submission and sign-off with CDF BP
- Weekly consolidation of writebacks and monthly reporting to business
- KPI Power BI dashboard update
- Preparation of Variance Analysis (VA) file
**Month-end and in-month reporting**:
- Customer category VA completion & reporting
- Completion of TTS discretionary spend rephase file and collation of forecast on forecast changes commentary from CDF BPs
- Monthly update of Customer GM file
- Monthly update of customer GMVAs
- Journal uploads (Auto-reversing month end Jnls, Reallocation Jnls. Provisions Uploads)
- Preparation and circulation of TTS Flash results to CDLT
- Daily TTS Reports - collaboration with UniOps and I&A on Daily TTS reports and In Month sales
**Controls**:
Performance of control related tasks including, but not limited to:
- No CPP Limits check and communication with CSPs to update
- OTB 6.4 - Aged accruals - preparation of files across channels and end to end ownership of process in
- partnership with CDF BPs, CDF Director sign off and maintenance of final file on eGRC Lite
- OTB C6.1a - Preparation of monthly Price and Discounts file
- Specific Bad Debts Provision
**Other**:
- Update quarterly Brand P/L
- Hierarchy changes as necessary
- Business risk assessment (Quarterly
- Total company consolidation and action tracker)
- General query resolution on TTS line items
- Drive automation and simplification initiatives in CDF
**Knowledge**
- Bcomm Degree or equivalent
- CA/CIMA advantageous
- Strong analytical skills
- Excel modelling skills and attention to detail (accounting and reporting accuracy)
- PBI dashboard skills
- Strong organisational and prioritisation skills
- Ability to work with data across multiple systems
- Ability to work collaboratively with multiple stakeholders
- Ability to present complex information in a simplified manner and clearly explain Finance concepts to non-Finance stakeholders
- Attention to detail
- Deadline driven
**Environment**
- Business: Support CDF and CD Team by meeting monthly deliverables
- CDF BPs: Partner with CDF BPs on monthly and quarterly controls
- CDF Managers: Ensure customer performance variance analysis and reporting is complete, timely and accurate
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