Manager: People Shared Service Centre

Job Profile Summary:At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the...

_**Objectives of the role**:_ **A Senior Operations Manager needs to meet and exceed business objectives and ensure the consistent achievement of all financial and operational KPIs.** **They are required to manage (in partnership with the wider support team) multiple campaigns to deliver an outstanding ‘Customer Experience’ and Sales...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

About the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...

-Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

Job Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in...

**Nutun CX is Currently Recruiting for a customer service campaign.** **If you are money driven here's your chance.** **Requirements**: - **1 Year international call centre experience**: - **Good communication skills a**: - **Must be able to work the rotational shifts(Day/Night)**: - **Must be able to work in UMH or CBD** **Salary**: - **R5250+R1000...

**Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...

Seeking a Operations Director or COO - Shared Services with a Degree and at least 6-10 years' experience. Responsible for overseeing and optimizing shared services operations across multiple countries. **Requirements**: Relevant Degree Experience working in an International organisation Extensive experience in shared services operations Pay: R100 000,00...

**Contact Centre Manager (JB1779)**: Durban, Kwa Zulu Natal - Sales **Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and...

**Job no**: 516959 **Brand**: Flight Centre **Work type**: Full time **Location**: Durban North, Durban South **Categories**: Leisure Travel & Retail **General Information** **Job title**: **Travel Consultant** **Purpose**: The Flight Centre Brand (FCB) Travel Consultant is responsible for growing sales and conversion, month on month, by delivering a...

RCL Foods is seeking a Customer Service Centre (CSC) Manager to join the Vector Logistics Division. The role will be based in eThekwini and will report to the Sales Director. RCL Foods entrusts the CSC Manager to manage the entire CSD and PSD call centre operation, driving the implementation of appropriate call centre standards, measurements, resourcing and...

Are you passionate about the liquor industry and looking for an exciting sales role? **Managed People Solutions **is currently seeking a result-driven, energetic, and dedicated **Sales Consultant **in **Durban, KwaZulu Natal **region. **Responsibilities Include**: - Effectively achieving and exceeding monthly sales targets. - Presenting, promoting and...

**Role Purpose**: The People Partner will be responsible for providing HR support to our contact centre operations, including employee relations, performance management, and talent development. This person will play a critical role in supporting our team members, promoting a positive work culture, and ensuring that our people have the tools and resources...

Kura are looking for an experienced **Customer Service Advisor - Gas and Electric campaign** to join our team in Mount Edgecombe! As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition...

**Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institutions vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and leadership and is accountable for the management of all customer services...

**Job no**: 511451 **Brand**: Flight Centre **Work type**: Full time **Location**: Durban South **Categories**: Leisure Travel & Retail **Job title**: **Flight Centre Experience Travel Consultants** **Purpose**: The Flight Centre Brand (FCB) Travel Consultant is responsible for growing sales and conversion, month on month, by delivering a world class...

At Premier we are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognised as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals. A career opportunity has arisen at the Durban Bakery, in the Call...

Our client is seeking Customer Service Representatives with No Customer Service Experience, within a Call Centre. **Duties**: **Professional customer service skills**: solution mindset, helping nature, passion for the customer and customer experience Good written and verbal communication skills Critical thinking and logical thinking Ability to multitask and...

Minimum Requirements: - Matric - Minimum 2 to 3 years Leadership Experience - Customer Service Experience - Call Centre Management Experience Advantageous: - Diploma/Degree. - Dialer Systems Experience - IVR Experience - Quality Assurance experience within a Call Centre **Responsibilities**: - Ensure the accuracy of daily/weekly/monthly reporting...