Quantitative Insights Executive

4 weeks ago

Gauteng, South Africa MDI Global Full time

**Description**:
**OVERVIEW OF THE ROLE**:
You will be working with multi-national clients and contributing towards co-developing creative, technology-based solutions to their biggest business challenges. Working across a range of industries, supporting diverse business needs including branding, communications, strategic planning, customer experience, product development and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across _quantitative_ research projects.

This is a **South African based** regional client servicing role.

**Responsibilities**:
**KEY PERFORMANCE AREA’s**:
**RESEARCH DESIGN**:

- Working with Research teams across the MDI network, you will help design research programs that provide answers to client’s business questions.
- Appraising client briefs together with the research team to understand client needs and business objectives.
- Demonstrate critical thinking and research knowledge to help the research team produce effective proposals.
- Collaborate with the research team to suggest and implement best practice research designs and output.
- Help design quantitative questionnaires that are short, targeted, and enjoyable for consumers to complete.
- Checking questionnaire scripts for logic and flow before deployment to ensure an optimal consumer experience.

**PROJECT MANAGEMENT**:

- Provide input into projects to ensure the research team can deliver against agreed objectives, and within required budgets and timelines.
- Schedule and participate in regular planning and review meetings.
- Highlighting any project management concerns with your manager to ensure seamless client service.
- Ability to work outside of defined parameters and be able to adapt to situations as they change.
- Prepare simple project costings for your managers review, including liaison with suppliers.
- Building strong relationships with suppliers to ensure the best project outcomes for MDI.

**REPORTING**:

- Working with the Research team by inputting into all elements of reporting, such as the analysis requirements, working with dashboard software, checking data in the charts, assisting with report commentary and summaries
- Providing insight recommendations that align to the client's research and business objectives.

**TEAMWORK & COLLABORATION**:
Effective and efficient team member who demonstrates a strong spirit of collaboration, openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one’s own. **_A hunger to learn, with a passion to grow. _**

**Requirements**:
**SKILLS & EXPERIENCE**:

- 2-3 years of quantitative research experience within a full-service research **agency. (a must )**:

- Hands-on project management experience, including liaising with FW suppliers, questionnaire design, field management, data checking and reporting experience. **(a must )**:

- Bachelor’s degree in: Business Management, Marketing, Psychology, Statistics, or any relevant field of study.
- Excellent ability to use Microsoft office - particularly PowerPoint, Word, Excel.
- Experience with SPSS or other statistics packages.
- Experience with Mobile Digital Research methodologies and AI would be preferred.
- Digital savvy and technologically curious, with a willingness to learn.
- Proficient with numbers and formulas.
- Organizational and time management skills - self-motivated in a fast-paced environment and able to effectively juggle multiple projects, deliverables, and deadlines simultaneously while ensuring work is accurate, neat and error-free.
- Strong interpersonal and communication skills
- Flexibility to work collaboratively as well as autonomously.
- Proactive problem-solver, but not afraid to ask for assistance. Task-oriented project management skills.
- Work outside of defined parameters and be able adapt to situations as they change.
- Excellent verbal and written English. (Arabic, French and/or Portuguese language skills would be a plus)
- Experience conducting research across various African markets (specifically Egypt, Kenya and Nigeria) would be a plus.

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