Cem Project Consultant
7 hours ago
**Introduction**
- We are urgently looking for the CEM Project Consultant
**Responsibilities**
- To support the Product Lead in meeting strategic business needs with specific reference to improving the effectiveness and efficiency of the CEM Product.
- Grow the CEM product by being an expert on Customer Experience (CX) dynamics, opportunity seizing, unmet needs and competitive insights for clients.
- Gathers, analyse data and perform market research to craft compelling and insightful stories that will help CEM clients to understand customer needs, satisfaction, market landscape and competitive intelligence by utilising the Consulta CEM models and methodologies.
- Select, configure and implement analytics solutions through the CEM model in collaboration with relevant teams and expertise.
- In Collaboration with the Project Management team, devise detailed project plans; execute project administrative and operational duties throughout a project cycle; support the discussion & prepare for post project reviews internally & externally after a project has been completed in order to improve efficiency & effectiveness throughout the project cycle where possible.
- In Collaboration with the Research and Data Collection Team, prepare and design the research questionnaire and manage the fieldwork (training documents, ACE documents, using relevant systems, sample completion stats, ensuring the statistics is within the planned budget, receive call recordings if applicable, focus group moderation and note taking when and if applicable).
- In Collaboration with the Community Team, ensure participation engagement (invitations & reminders created, all communication created to participants such as social media posts, portal posts, feedback mailers, member queries and helpdesk support).
- Extract reports from multiple ICT sources for the analysis of data, reporting of deliverables and contribute to in-depth insights gathering and recommendations to transform data into actionable business insights.
Qualifications & Experience Required
- Minimum BSc Data Science/Stats and Mathematics and or Research related qualification.
- Minimum of eight (8) to ten (10) years working experience in data analysis.
- Experience of working in a consulting environment; especially Marketing Research consulting and account management.
- Senior client engagement and proven capability to deliver research reporting to senior teams at client level.
**Job Types**: Full-time, Permanent
-
Project Manager/consulting
1 week ago
Gauteng, South Africa SALB Project Resourcing Full time**Duties / Responsibilities**: Has overall responsibility for monitoring and planning, directing, and coordinating activities pertaining to project progress by tracking activity and business unit projects. Resolving problems, publishing progress reports and recommending actions. - Robust document management and filing and presentation skills. - Ensures that...
-
Business Process Consultant
7 days ago
Gauteng, South Africa SALB Project Resourcing Full timeOur client is a management consulting based in Johannesburg they are looking for a quick-witted Business process consultant to become part of a team that works on projects to analyse data, develop solutions, and make recommendations to improve organisational productivity, by refining strategy or infrastructure. gather data and research to identify company...
-
Renewable Energy Specialist
5 days ago
Gauteng, South Africa Professional Recruitment Partners Full timeRenewable Energy Specialist **Salary**: R900 000 - R1,3 million per annum Location: Johannesburg About the role: The Electrical/Energy/Renewable Energy Solutions Engineer is responsible for assisting with identifying, implementing and maintaining energy efficiency savings and/ or on-site generation for a given project/s and for ensuring that this is done...
-
Project Administrator
2 months ago
Gauteng, South Africa GIBB Full timeGIBB’s multi-award-winning Integrated Infrastructure (WIIG) Sector provides the roots for communities using innovative and sustainable engineering design, urban planning, and advisory services. Here you will find an environment conducive to helping you make the most of your abilities and skills. This Delivery Unit is looking for another talented...
-
Business Management Consultant
7 days ago
Gauteng, South Africa Excellence Business Consulting Full time**Business Management Consultant** **Role Description** The Business Management Consultant will be responsible for the successful delivery of multiple projects simultaneously. It is expected of the role to manage the process of delivering projects to clients in a competent manner and through building strong professional relationships, in accordance with...
-
Senior Azure Infrastructure Consultant
2 weeks ago
Gauteng, South Africa DVT Full timeDVT is a software development, technology consulting and related services company, with offices in Cape Town Johannesburg, Durban and recently London with over 600 staff. We employ highly skilled individuals in the fields of Software Development (.Net, Mobile and Java), Business Intelligence, Business Analysis, Process Consulting, Solution Architecture,...
-
SAP Hcm Payroll Consultant
7 months ago
Gauteng, South Africa Xcellency Human Capital (Pty) Ltd Full time**SAP HCM Payroll Consultant** - Our client requires the services of a SAP HCM Payroll Consultant in Gauteng - Independent support & maintenance and constant further development of the SAP SD/CS system landscape - Proactive analysis, optimization, and harmonization of business processes in cooperation with the relevant global and local departments/teams -...
-
Business Process Consultant
7 days ago
Gauteng, South Africa Salb Full timeOur client is a management consulting based in Johannesburg they are looking for a quick-witted Business process consultant to become part of a team that works on projects to analyse data, develop solutions, and make recommendations to improve organisational productivity, by refining strategy or infrastructure. gather data and research to identify company...
-
Project Manager
2 days ago
Gauteng, South Africa Caterpillar Full time**Career Area:**:Administrative Support **Job Description:**:As a Project Manager you will serve as a consultant and divisional expert in project management with responsibility for growing services with EAME dealers. You will lead project teams to improve critical business processes that drive financial results. Scope very complex projects, develop project...
-
Gauteng, South Africa Afrika Tikkun Services Full timeLooking for Unemployed Young People Aged 18-34 to Join Our IT Functional Consultant Training and Placement Programme - Do you consider yourself a dedicated and hardworking individual who is passionate about Information Technology (IT)? Would you like to upskill yourself by completing an internationally recognized qualification in Microsoft Dynamic 365...
-
SAP Technical Consultant
2 weeks ago
Gauteng, South Africa Luxfiat Pty Ltd Full timeOne of our Clients has an exciting opportunity for a SAP Technical Consultant. The SAP consultant will be responsible for evaluating, designing and configuring computer systems and software to meet the employer / clients’ needs. They will also be responsible for ensuring that the workflows for the computer system are optimized and work well for the...
-
SAP Ewm Consultant
2 months ago
Gauteng, South Africa Liquid Thought Full time**Role: SAP MM Functional Consultant**: - ** Division**:Corporate: IT - ** Location**:Gauteng (Sandton) - ** Work Model**:Hybrid - ** Level**:Senior **Introduction** - The SAP EWM Functional Consultant is responsible for configuring and testing SAP Extended Warehouse Management functions and module solutions, as well as troubleshooting and resolution of...
-
Project Manager
3 months ago
Gauteng, South Africa 1 Life Insurance Full time**JOB PURPOSE** Assist with the successful end to end planning, execution and delivery of projects, to the required business objectives within the constraints of time, cost and quality. **RESPONSIBILITIES** **Project, Program and Portfolio Management** Plan and manage the delivery of projects within an area of professional expertise, using an...
-
People Consultant
3 months ago
Gauteng, South Africa Smollan Full timeAt Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work. Our organisation is looking for an experienced and passionate** **People...
-
Cybersecurity Project Manager
2 weeks ago
Gauteng, South Africa Avatar Recruitment Full time**Our client is based in the UK, South Africa and the US and offers independent cyber security services. Their consultative and unique 360-degree coverage approach surfaces risks, so that they continually deliver on improving your security posture.** **Main purpose of the role**: To oversee the portfolio of organisational projects, providing expert...
-
Project Finance Supervisor
4 months ago
Gauteng, South Africa GIBB Full timeGIBB is one of South Africa’s leading multi-disciplinary engineering consulting companies with a solid footprint on the African continent. The company is a wholly owned South African entity through a legacy that spans over 60 years. The company offers design, planning and management services across the entire engineering consultancy spectrum. GIBB is a...
-
Infrastructure Consultant
2 days ago
Gauteng, South Africa Top Technologies Full time**Responsibilities** - Responding to customer tickets in a timely manner, owning infrastructure issues to resolution - Proactively identifying the root cause of issues and recommending and implementing solutions - On projects supporting the build and migration of SAP systems on AWS - Liaising with basis, and other team members to support a customer’s...
-
Project Co-ordinator
4 months ago
Gauteng, South Africa Digby Wells Environmental Full time**Project Administration** ? Assisting the technical project team with the implementation of the agreed upon project management methodology. This could include the development of new templates as well as the training of the technical team on project management methodology. ? Setting up and loading of new proposals, projects and budgets onto the Project...
-
Infrastructure Consultant
2 weeks ago
Gauteng, South Africa Jamy Interactive Full time**Responsibilities** - Responding to customer tickets in a timely manner, owning infrastructure issues to resolution - Proactively identifying the root cause of issues and recommending and implementing solutions - On projects supporting the build and migration of SAP systems on AWS - Liaising with basis, and other team members to support a customer’s...
-
Infrastructure Consultant
2 days ago
Gauteng, South Africa RPO DEVISION Full time**Responsibilities**: - Responding to customer tickets in a timely manner, owning infrastructure issues to resolution - Proactively identifying the root cause of issues and recommending and implementing solutions - On projects supporting the build and migration of SAP systems on AWS - Liaising with basis, and other team members to support a customer’s...