Help Desk

Help Desk Manager Job Description:We are seeking a Help Desk Manager to join our team at Happy Elephant. As a Help Desk Manager, you will be responsible for managing the day-to-day activities of the help desk team, ensuring that technical support services are delivered efficiently and effectively.Key Responsibilities:Manage the help desk team, including...

We are seeking a highly skilled Help Desk Manager to lead our help desk team and provide exceptional technical support services to our clients.Key Responsibilities:Manage and coordinate the help desk team to ensure timely and effective resolution of client issuesDevelop and implement process improvements to enhance overall client satisfactionCollaborate with...

**Help Desk Responsibilities**: - Monitor VRU's and IVR's on an hourly basis - Update remote users with corporate antivirus software and any other software updates when applicable - Create, troubleshoot and resolve work orders - Troubleshoot user issues - Monitor Track IT ticketing system - Answer Help Desk line - Follow up on work orders with requestors -...

Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...

We are looking for a competent IT help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

About the RoleThe Technical Help Desk Professional will play a critical role in supporting our customers by resolving technical issues efficiently and effectively. You will work closely with our service desk and other support teams to achieve deliverables and ensure seamless customer experiences.

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

**Responsibilities**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

Network Monitoring Operator - Help Desk & Technical Support - JHB North Minimum requirements: - Relevant IT qualification (required) - ITIL V4 Foundation (required) - Incident Management certified (required) - A (Advantage) - N (required) - 3 Years’ Experience in IT and customer service desk related work environment - Must have own car - Shift...

NTT Data seeks a dedicated and customer-focused Junior IT Help Desk professional to provide exceptional support services.Key Areas of ResponsibilityOffer expert technical assistance and support to users, ensuring high levels of satisfaction and loyalty.Utilize an incident and problem management database to track and resolve user queries and issues...

Job DescriptionWe are looking for a skilled Service Delivery Coordinator to join our Technical Service Team at ITC Worldwide, LTD. In this role, you will be responsible for ensuring seamless technology operations, resolving customer issues, and delivering high-quality services.The ideal candidate will have a strong understanding of IT service management...

About the Role">We are looking for a dedicated and detail-oriented Junior IT Help Desk professional to join our team at NTT Data.Primary Responsibilities">Provide timely and effective support to users experiencing technical difficulties, ensuring minimal disruption to their work.Maintain accurate records of incidents and problems, utilizing the service desk...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

Job title : Service Desk AgentJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Overall Purpose of the Job:Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate...

inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire...