Graduate HR Communications and Branding

3 months ago

Cape Town, South Africa Clickatell Full time

**We Are Innovators & Category Creators**

There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce enabler, and we are looking for top, self-motivated talent that wants to have an impact.

We have a collaborative culture in which we dream big and solve complex challenges together in creative ways. We only accept champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve big things. In our agile and demanding environment, you will be required to collaborate across cultures and time zones, ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? We believe it's not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.

**Purpose**

**We Do The Right Things**

**Responsibilities of the Role**

**Employer Branding**:

- Collaborate with the Business Partner to execute employer branding plans to attract, engage, and retain top talent that currently ties into the organization.
- Manage employer brand content across various platforms, including but not limited to social media, company website, job boards, and employee review sites.
- Collaborate with the marketing team to ensure consistent brand messaging and design content.

**Communication and content creation**:

- Execute internal communication plans that align with the company's goals and culture in collaboration with your team lead.
- Contribute to the organizational communications during changes to facilitate transparency and employee understanding.
- Support HR initiatives such as recruitment campaigns, onboarding programs, training and development, and diversity and inclusion efforts.
- Content creation: Write and design compelling content for various People-related communication materials, including presentations, brochures, videos, and infographics. Ensure all content is accurate, relevant, and aligns with the company's tone and style.
- Manage employer branding-related social media accounts and create content that showcases the company culture and values while monitoring response rate/ engagement activity.

**Employee Engagement**:

- Be part of the design initiatives to enhance employee engagement and foster a positive workplace culture.
- Support with surveys and analyze feedback to identify areas for improvement in employee communication and engagement.
- Organize and promote employee events, recognition programs, and other engagement activities.

**Collaboration and Coordination**:

- Collaborate between HR, marketing, and other departments to ensure alignment of communication strategies, design and tone.

**Measurement and Reporting**:

- Track and analyze the effectiveness of communication and branding initiatives.
- Prepare regular reports on key metrics and provide insights for continuous improvement.

**We Are On A Learning Journey**

**Requirements of the Role**
- Qualification in communications, marketing/design.
- Demonstrated discretion and sound judgment while working with sensitive and confidential materials.
- Knowledge of HR and Marketing tools, and Microsoft Office 365.

**_ Knowledge and Abilities _**
- Knowledge of social platforms (LinkedIn, Twitter, Facebook, YouTube, and Product Hunt) and the type of content that resonates on each.
- Excellent language and grammar skills, project management skills, but also know when (and how) to break the rules.
- Strong attention to detail, particularly in assuring every post is error free.
- Design skills with appropriate taste levels.
- Ability to solve moderate problems; resourceful and takes initiative to seek internal and external resources when problem-solving.
- Ability to leverage a technical mindset with a creative and analytical approach to problem solving._ _
- Passion for results; able to deliver full-cycle projects (start to finish) and results in a timely manner.
- A team player who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment.

**Why You Should Join**

**Perks of the Role**
- Reimbursable communications allowance for internet and mobile phone bills
- Half-day off on your birthday
- Hybrid working with access to office hubs as required.
- Home office set-up with laptop, monitor and other related items.
- Coaching sessions to provide young graduates with a strong foundation for personal and professional success.
- Alumni Buddy for support through navigating the world of work.

**Stronger Together**

Clickatell is unequivocally committed to Diversity, Inclusion and Belon

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