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Intern for Applications Support

4 weeks ago

Sandton, South Africa Sasria Full time

Closing Date
- 2025/02/27
- Reference Number
- SAS250219-2
- Job Title
- Intern for Applications Support
- Job Type
- Graduate Internship
- Division
- Business Change and Technology
- Department
- Applications
- EE Occupational Levels
- Level 4 & 5: Skilled, Technical and Academically Qualified
- Location - Town / City
- Sandton
- Location - Province
- Gauteng
- Location - Country
- South Africa
- Job Advert Summary
- The intern will gain exposure and training on how to provide support to end users with all
- Minimum Requirements

**Qualifications**
- Relevant Diploma/ Degree in Information Technology or Computer Studies

**Experience**
- None**Responsibilities**:
**Key Performance Areas**

**Applications Support**:

- Assist with 1st line support and 2nd line support relating to Applications and IT operations
- Assist in the day-to-day queries of staff on systems and databases
- Identify and resolve technical problems
- Assist with disaster recovery runs supporting Applications
- Assist with Applications report
- Provide support to Agent companies relating to Policy Holder Data system, CWP and Claims Managements Systems (CMS)

**Perform ad hoc tasks**:

- Perform any reasonable ad hoc tasks as and when required by the Line Manager and Service level Manager.