Tele-customer Service

3 weeks ago


Germiston, South Africa SRG Recruitment Full time

Overview

(Area:) Rietfontein, Germiston

(Salary:) Market Related

(Ref: AG)

Our client seeks to appoint a tele-customer service coordinator to assist clients with queries regards their battery and power supply products. Training will be provided with regards product specifications. Must have matric with at least 2-3 years’ experience in customer service in a technical environment. Resolve client queries including warranty queries, escalate and follow up on outstanding tickets, opportunity to upsell and cross sell products where possible. Must be fluent in English and Afrikaans with a professional telephone manner.


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