Customer Liaison Officer
1 week ago
Beekman is searching for a
Customer Liaison Officer to join the team in
Wadeville. The purpose of this position is to provide a high level of customer care to the existing and future fleet customers and assist with maintenance inquiries.
Requirements and Experience:
- Grade 1
- Minimum of 46 years' work related and experience in a customer service environment
- Sales coordination with warehouse background
- Fluent in both English and Afrikaans.
Computer literate
- Syspro and intermediate MS Excel skill will be advantages
- Technical background and experience will be an added advantage.
- Excellent customer service and communication skills
- Excellent relationship building
- Attention to Detail
- Clear criminal record.
- Good track record.
Key Performance Indicators includes, but not limited to:
- This position will be dedicated specific to fleet order maintenance.
- Liaise with local Beekman Agents and Depots to service Fleet clients from start to finish.
- Place orders on Syspro when required.
- GRN's on Syspro when required.
- Prepping of export fitment kits, including wrapping / boxing, and loading thereof.
- Gain product knowledge of our full range of product offering.
- Filling of documents relative to this position.
- Ensure that all activities are performed as per Standard Operating Procedures and all nonconformances are tracked and measured accordingly.
- Assist export administrators as and when needed.
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