Customer Liaison Officer

1 week ago


Germiston, Gauteng, South Africa Motus Aftermarket Parts Full time

Beekman is searching for a
Customer Liaison Officer to join the team in
Wadeville. The purpose of this position is to provide a high level of customer care to the existing and future fleet customers and assist with maintenance inquiries.

Requirements and Experience:

  • Grade 1
  • Minimum of 46 years' work related and experience in a customer service environment
  • Sales coordination with warehouse background
  • Fluent in both English and Afrikaans.


Computer literate
  • Syspro and intermediate MS Excel skill will be advantages
  • Technical background and experience will be an added advantage.
  • Excellent customer service and communication skills
  • Excellent relationship building
  • Attention to Detail
  • Clear criminal record.
  • Good track record.

Key Performance Indicators includes, but not limited to:

  • This position will be dedicated specific to fleet order maintenance.
  • Liaise with local Beekman Agents and Depots to service Fleet clients from start to finish.
  • Place orders on Syspro when required.
  • GRN's on Syspro when required.
  • Prepping of export fitment kits, including wrapping / boxing, and loading thereof.
  • Gain product knowledge of our full range of product offering.
  • Filling of documents relative to this position.
  • Ensure that all activities are performed as per Standard Operating Procedures and all nonconformances are tracked and measured accordingly.
  • Assist export administrators as and when needed.
**Equity Statement

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