Customer Success Manager

3 weeks ago


Cape Town, South Africa RecruitAGraduate Full time

**Job Information**:
Job Opening ID
ZR_1247_JOB

Hours of work
Full-time

Industry
Energy and Utilities

Location Type
In Office

Salary
R25 000 - R30 000

Remuneration Term
Per Month

Province
Western Cape

City
Cape Town

Country
South Africa
-

**Responsibilities**:

- Be involved in recruitment
- Ensure that teams are properly trained and understand the business
- Assist teams when they need help
- Ensure quality and the customer experience are of top quality
- Assist customers with queries that are escalated

**Requirements**:

- Have a degree in human resources management, business management or a related field
- Previous experience with managing teams in customer service
- Have computer software skills, e.g Microsoft Office Suite
- Can cope well under pressure (either dealing with temporary high workload, or unhappy customers).



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