Customer Success Manager
3 weeks ago
**Job Information**:
Job Opening ID
ZR_1247_JOB
Hours of work
Full-time
Industry
Energy and Utilities
Location Type
In Office
Salary
R25 000 - R30 000
Remuneration Term
Per Month
Province
Western Cape
City
Cape Town
Country
South Africa
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**Responsibilities**:
- Be involved in recruitment
- Ensure that teams are properly trained and understand the business
- Assist teams when they need help
- Ensure quality and the customer experience are of top quality
- Assist customers with queries that are escalated
**Requirements**:
- Have a degree in human resources management, business management or a related field
- Previous experience with managing teams in customer service
- Have computer software skills, e.g Microsoft Office Suite
- Can cope well under pressure (either dealing with temporary high workload, or unhappy customers).
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