Customer Service Officer
2 weeks ago
Interact with customers to provide and process information in response to enquiries, concerns and requests about products and services. This can be done telephonically through Inbound calls, electronically and or walk in clients. Ensure end to end client satisfaction delivery and experience.
EDUCATION
**MINIMUM QUALIFICATIONS**
- Matric or NQF level 4 qualification
**DESIRED/ PREFERRED REQUIREMENTS**
- FAIS Accreditation
- NQF L4/L5 Banking course
**EXPERIENCE AND KNOWLEDGE**
**MINIMUM REQUIREMENTS**
- Computer Literacy
**INDUSTRY EXPERIENCE**
- 12 months client service / call center experience -Advantage
- 12 months collections and negotiating experience.
- Advantage is you have experience on the following systems:
? Exactus
? Collect Smart
? BAYMOD
-
IT Customer Service Analyst
Found in: Talent ZA C2 - 1 week ago
Johannesburg, South Africa Cool Ideas Service Provider Full timeCool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst to join our teamJob Functions: Logging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperience and Knowledge...
-
Customer Service Officer
5 days ago
Johannesburg South, South Africa TMP Consulting Solutions (Pty) Ltd Full timeRole Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. -...
-
Customer Services
3 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71201 **Job Type** - Temp Contract **Job Title** - Customer Services **Computer Skills** - SAP,MS Office **Industry** - Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - General Commerical Duties: - Receiving order from customer or rep- - 2. The order is captured on SAP. (creating order...
-
Customer Service Receptionist
2 days ago
Johannesburg, South Africa Talent Profiles Full timeFront desk - Switchboard - Office administration - Assist with clients and enquiries etc. - Willing to work on Saturdays - Experience in the motor industry will be an advantage Required skills: - Effective communication skills - Detail orientation and organisation skills - Interpersonal skills - Customer orientation - Team player -...
-
Customer Service Advisor
5 days ago
Johannesburg, South Africa Hutech Head Office Full time**Position: Customer Service Advisor** **Industry: Automotive** **Location: Boksburg, Gauteng** **Salary: Market related** Introduction: The Customer Service Advisor oversees all aspects of the customer interaction process in the After Sales component. **Minimum Requirements**: - Minimum of a Matric/Grade 12, a recognised tertiary qualification will be...
-
Customer Service Consultant
Found in: Talent ZA C2 - 3 weeks ago
Johannesburg, South Africa Logic 360 Group Full timeThe primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow up, communication, customer...
-
Client Service Controller Ocean Export
4 days ago
Johannesburg, South Africa Service Solutions Staffing Full timeWell established and ever growing clearing and forwarding company in Johannesburg is seeking to employ a Client Service Controller - ocean Export Minimum qualification of Grade 12, SDS and/ or Freight Forwarding Course or similar will be advantageous Minimum of 3 years within a clearing & forwarding environment Prior CargoWise experience non...
-
Customer Service Agent
3 days ago
Johannesburg, South Africa Henkel Full timeAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...
-
Dispatcher/customer Service
2 days ago
Johannesburg North, South Africa OMTALENT Full timeOmTalent is looking for reliable, tech savvy and well spoken individuals to work as **service dispatchers** in our call centre based in Woodmead, Sandton. You will be required to take incoming calls for a variety of service companies, such as locksmiths, handymen, plumbers and electricians. You would be required to work at our offices in Woodmead, Sandton....
-
Customer Service Consultant
3 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71887 **Job Type** - Temp Contract **Job Title** - Customer Service Consultant - Cic **Computer Skills** - Ms Office **Industry** - Consumer Products - FMCG **City** - Johannesburg **Province** - Gauteng - We're on the lookoit for a Customer Service Consultant in JHB CBD- As a Customer Service Consultant, you will be responsible for: -...
-
Customer service agent
Found in: Talent ZA C2 - 3 weeks ago
Johannesburg, South Africa CallForce Full timeInbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with...
-
Office Supervisor
Found in: Whatjobs ZA C2 - 7 days ago
Johannesburg, South Africa Service Solutions Full timeKempton Park Area National market leader and ever growing logistics company in gauteng is seeking to employ an Admin Supervisor / Personal Assistant. This role will be most suitable to an experienced candidate who has experience in assisting the MD and other executives in the Company . Key Performance Areas - But not limited to: Travel arrangements...
-
Customer Services Agent
5 days ago
Johannesburg, South Africa Sage Group PLC Full time**Advert** - People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...
-
Admin/customer Service Internship
7 days ago
Johannesburg, South Africa Ann Swann Personnel Full time**Requirements**: - A tertiary qualification in customer service management, administration, business administration, or relevant is essential. - Proficiency in using computer systems and software, including MS Office Suite. - Previous experience in customer service or administration will be beneficial. - A customer-centric approach and the ability to...
-
Customer Service Manager
3 days ago
Johannesburg, South Africa Trek Bikes Full timeA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
-
Customer Service Agent
23 hours ago
Johannesburg, South Africa BCE FoodService Equipment Full timeOur Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. **Key duties and responsibilities (including but not limited to)**: - Process all customer transactions accurately and timeously. Manage orders from entry to finalisation. - Manage all customer feedback requirements regarding...
-
Office Supervisor
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa Service Solutions Full timeKempton Park Area National market leader and ever growing logistics company in gauteng is seeking to employ an Admin Supervisor / Personal Assistant.This role will be most suitable to an experienced candidate who has experience in assisting the MD and other executives in the Company . Key Performance Areas - But not limited to:Travel arrangements for all...
-
Service Sales/Customer Service Internship
Found in: Adzuna ZA B C2 - 2 weeks ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeDuties & Responsibilities Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts.Support the development and implementation of sales strategies to achieve revenue targets and business objectives.Communicate with existing and prospective clients via phone, email, and in-person meetings to...
-
Service Sales/Customer Service Internship
Found in: Talent ZA 2A C2 - 2 weeks ago
Johannesburg, South Africa Ann Swann Personnel Full timeDuties & Responsibilities Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts.Support the development and implementation of sales strategies to achieve revenue targets and business objectives.Communicate with existing and prospective clients via phone, email, and in-person meetings to...
-
Customer Relations Officer
5 days ago
Johannesburg, South Africa Headhunters Full time**Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.** **An awesome career opportunity awaits.** **Requirements**: - Computer literate - Excel, Word, Outlook. - Good command of English language. - Skills: interpersonal, communication, selling skills, problem solving. - Attention to...