Customer Service Agent

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

**Minimum Education and Experience required**: - Preferably a tertiary education. - Minimum of 5 years within a call centre environment including night shifts. - Knowledge of customer service principles and practices. - Excellent relationship building skills. - Psychological analysis ability. - Strong negotiation skills. **Duties**: - Must thrive on...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Looking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...

Looking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with...

We have an exciting **job** opportunity for a **Customer Service Agent** who is customer-orientated and who has a passion and liking for people to join our client’s team in **Johannesburg**. This team is looking for a person who will act as a liaison, promote product/campaign information and who can resolve any emerging problems that the clients might face...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. **Key duties and responsibilities (including but not limited to)**: - Process all customer transactions accurately and timeously. Manage orders from entry to finalisation. - Manage all customer feedback requirements regarding...

A top company in the FMCG industry is seeking a Customer Service Agent with experience working in a Call Centre Environment on Ad Hoc Basis. **Requirements**: - Must have Matriculated. - Must have at least 4 years' experience working in a Call Centre or done Customer Service. - Must be able upsell. - Must be computer literate. - Must stay Close to...

A top company in the FMCG industry is seeking a Customer Service Agent with experience working in a Call Centre Environment on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be...

One of our international clients are looking for Marketing individuals to join their inbound environment as a Customer Service Agent. Seeking young, energetic and analytical individuals for the team. MatricMarketing qualification / experienceClear criminal recordAdaptableFlexible Excellent English communication Great customer service skillsSystem...

One of our international clients are looking for Marketing individuals to join their inbound environment as a Customer Service Agent. Seeking young, energetic and analytical individuals for the team. MatricMarketing qualification / experienceClear criminal recordAdaptableFlexible Excellent English communication Great customer service skillsSystem...

Instill’s mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...

Description Overall purpose of job To provide professional customer service and support to all customers by providing quality services through accurate processing of all customer orders and resolution of disputes and general enquiries first time and on time to meet customer expectations compliantly. To achieve performance and operational targets and...

As a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...

Cool Ideas is looking for dynamic, energetic salesperson(s) to join our Fibre to the Business (FTTB) Team.     We require agents in the Gauteng and Western Cape region.Requirements:Minimum of 3 years demonstrable sales experienceExcellent communication skills; written and verbalMust be driven to achieve monthly sales targetsRoles and...

Requirements:Matric2 + years in Customer Service2+ in Call Centre EnvironmentComputer LiteratePatientGreat Communication SkillsAbility to stay calm when customers are stressed or upset.Responsibilities:Ensure customer satisfaction and provide professional customer support.Maintaining a positive, empathetic, and professional attitude toward customers at all...

Priorities and process accurate customer orders and requests - Investigate and resolve customer queries. This will include assisting customers who may have receive their orders late, have received the wrong product or have received faulty products whist ensuring timely solutions - Ownership of any escalated issues regarding delivery or collection, following...

Operates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...

Responsible for arranging shipments , preparing and confirming order approval , handling pricing information , and releasing invoices for the company.Processing Export inquiries, Quotations , Orders in accordance with SAP and export procedures accurately & quickly.Liaise & provide service excellence to international customers.Ensuring administration is...