Customer Relations Officer

2 weeks ago


Johannesburg, South Africa Headhunters Full time

**Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.**

**An awesome career opportunity awaits.**

**Requirements**:

- Computer literate - Excel, Word, Outlook.
- Good command of English language.
- Skills: interpersonal, communication, selling skills, problem solving.
- Attention to detail, focus, self-disciplined & self-managed, strong work ethic.
- Minimum qualification: Grade 12.

**Responsibilities**:
**Sales**:

- To drive through regular telephonic contact, sales and required service levels of specific key accounts.
- To ensure turnover achievement by soliciting sales.
- To process orders and placement thereof with the relevant suppliers.

**Member Management**:

- To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
- To ensure the timely dissemination of critical information.
- To ensure the service and different value-added services we offer our members are delivered in an excellent manner.

**Sales Administration**:

- To manage and negotiate the deal request process.
- To complete the required administration and controls efficiently and accurately.
- Process all orders on the system to Company standard.



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