Client Liaison Officer
3 months ago
**Duties and Responsibilities**
- Prepare and distribute work detailed monthly, quarterly and yearly reports to Campus Manager.
- Provide required information and documents to clients.
- Provide support and assistance to other management teams.
- Provide feedback to management on areas of improvements.
- Recommend implementation of enhanced processes.
- Plan and schedule monthly meetings with Management.
- Collaborate with clients to identify and implement value added services.
- Assist in Maintaining Management Documentation
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings of Campus Manager
- Attend and arrange networking events
- Liaise with key role players in business environment
- Ensure all documentation and communication are done according to the company’s quality management system policies and procedures
- Prepare boardrooms prior to bookings as per meeting requirements
- Admin and support with proposals and presentations
- Effectively plan and co-ordinate events, workshops and conferences on behalf of the Campus Manager.
- Monitoring the use of corporate purchasing and credit cards
- Set up and arrange meetings with potential clients
- Act as hostess when visitors visit site
- Internal and External communication
- Filing system for Campus Manager
**Qualifications**
- Tertiary qualification in Public Relations will be to your advantage.
- Computer literacy - Microsoft Office Word, Excel and Outlook
**Work experience**
- 3 - 5 years of experience directly related to the duties and responsibilities specified
**Personal abilities**
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Application Deadline: 2024/10/11
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