Retail Pa and Administrator

2 weeks ago

Johannesburg, South Africa Isilumko Staffing (CPT) Full time

We are urgently seeking a Retail PA and Administrator in Johannesburg.

Personal Assistance
- Acting as an intermediary and point of contact for the Head of Retail
- Screening and directing phone calls and distributing correspondence.
- Managing the Head of Retails mailbox.
- Interacting with all the Retail Managers
- Managing the diary and scheduling meetings and appointments.
- Making travel arrangements.
- Producing reports, presentations, and briefs for the Head of Retail
- Assisting with personal errands and other activities for the Head of Retail

Operations
- Assist with the execution of daily and monthly reports for the Head of RETAIL and CFO
- Manage and complete special projects related to retail
- Coordinate Payroll with targets/commissions - company
- Ensuring that employees observe company protocols.
- Traveling to stores to conduct your duties on-site, as needed.
- Work with HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency
- Ensure all Store Managers receive the appropriate level of training, be aware of talents in the area and enhance succession planning

System management
- Implement and review all technology-related processes, and ensure documentation is prepared to train staff members on all required systems
- Assist in testing of system upgrades and updates as well as provide relevant insights as required

June 2020

Campaigns
- Assist the marketing teams with processes that impact the retail team regarding campaigns
- Review VM instructions (Operational/Compliance and review purposes)
- Review the offer/sale/markdown sheets to ensure information is in line with the business
- Prepare Campaign information for the Head of Retail

Customer service
- Assist the retail teams in-store and at head office with any escalation of customer queries and/or calling customers on escalated queries

IT
- Assist stores with escalations of call logs that affect the day-to-day functions of the store
- System support
- Assist IT with any ad hoc information that need to be communicated to and from stores

Communication
- Communicate important information that impacts the business, in-store processes and head office and ensure

that all relevant parties are informed

Any ad-hoc duties as allocated by Head of Retail.

Minimum requirements

Experience
- 5 years Store environment/ Retail Store process and other process improvement and implementation

Retail Project Management

Dealing with IR matters

Workforce scheduling

Health and Safety at store level

Compliance audits

Education

Institution Description Comments

School Matric

Tertiary National Diploma in Retail Management/ Business Qualification

**Salary**: R20,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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