Pa/ Receptionist

1 week ago

Johannesburg, South Africa Belmar Personnel Full time

Midrand

Motor Dealer
Monday to Friday and Saturdays till 13h00

**PA/Reception Responsibilities**:
**Key Skills**:
Effective Business Writing

Discretion and trustworthiness

Flexibility and adaptability

Good oral and written communication skills

Organisational skills and the ability to multitask.

The ability to be proactive and take the initiative.

Attention to detail.

Communication skills

A knowledge of standard software packages

Problem solving

Diary Management

Prepare Agendas, Programmer, and recon Minutes of meetings.

Telephone Skills

Verbal Communication

Professionalism

Customer Focus

Organization

Handles Pressure

Supply Management

1. Answering and Screening Calls

Answering, screening, and transferring incoming calls to relevant personnel.

Taking messages.

**Acting as a first point of contact**: dealing with correspondence and phone calls

Hands-on experience with office equipment (e.g., printers)

Familiarity and knowledge on phone systems and switchboard operations

Operates The telecommunication system of the Company.

Inform visitors by answering or referring inquiries.

2. Handling Customer Complaints

Contacting customers and obtain required details from them.

Log an official complaint, send the complaint form to all relevant parties.

Sending customer complaints feedback to customers.

4. Welcoming Guests/Visitors

Servings guests by greeting, welcoming, directing them appropriately and offering refreshments.

Accepting courier parcels (including mail deliveries) and ensuring that relevant parties receive parcels.

Notifies company personal of visitor arrival.

5. Other

Maintains security and telecommunications system.

Contributes to team effort by accomplishing related results as needed.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Typing, compiling, and preparing reports, presentations, and correspondence

Offering administrative support across all Departments within the Company.

Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Keeping a safe and clean reception area by complying with procedures, rules, and regulations.

Ensure that the reception area is always tidy and presentable.

Assist the Principal Dealer as and when required.

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