Front of House and Admin/reservations Assistant
1 week ago
Looking for a fun, bubbly personality to be the front of house of an award winning 3 star lodge. Must be confident in front of groups, flexible with there working ability and a great team player.
Specific Requirements:
Valid Drivers license
Minimum 2years experience as Front of House/ Administrator in a Lodge/Bnb/Guesthouse
Certificate/Degree or Diploma in Hospitality Management or similar
Experience in reservations, Sage Accounting and Point of Sales GAAP will take preference
**Front of House and Admin Duties, Reservation assistant when required**
Main Priorities:
Checking in and out guests, with all things related to this
Upselling activities to the guests
Daily admin including capturing and issuing invoices, filing, Statistical work, roominglists, group invoice worksheets etc
Daily cash ups
Ensuring your working space is tidy at all times
FIT (Free and independent travellers) and Group welcomes
Arranging activities/safaris and guides when needed
Managing the curio shop (commissions available on this at a later stage)
The job is mainly office bound but as in a lodge industry we request your assistance in other areas when needed.
The job will be based on an 8hr shift daily 6:30-9:30am and 2-7pm with flexibility depending on the guests needs.
Leave cycle 3 weeks on 1 week off
The position is a starting position and is open for the right person to grow into a management role.
Accommodation is included and is a small house with a bedroom, shelving, small bathroom with shower, toilet basin and area for a kitchenette. You are welcome to bring your own fridge, microwave, kettle etc for this. The room also has a little outside seating area and braai.
3 Meals a day are included
Uniform will be supplied: White logo polo shirt and either pants/short/skirt depending on what you prefer.
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