Front Desk Anchor
3 days ago
This super chic luxury game lodge in a private reserve offers the ultimate retreat destination for overseas guests. With top chefs preparing multiple meals throughout the day to our guests exacting needs, paired with the best signature wines available and international service standards. Relaxing spa treatments, personalised game drives and unique bush dinners for 2 and formal dining on your private villa terrace, its difficult to decide how to spend your free-time.
We are in search of a SENIOR FRONT DESK ANCHOR / Guest Liaison to assist with welcoming guests, handling check-in procedures, checking all admin and food and beverage arrangements, assisting with serving meals & beverages, coordinating and arranging game drives, checking bookings and reservations, hosting of guests on outings and for certain meals, checking guests' personal laundry and housekeeping needs, and satisfying all front off admin and financial reports and records.
**REQUIREMENTS**:
Hotel Management Qualification with at least 2 - 3 years' work experience in a 5-star lodge environment as a LODGE ANCHOR or similar position
Must be fully proficient in Computer Systems such as Opera, PanHospitality, Fidelio and Back of House Point of Sale Systems
An effective communicator with English or Afrikaans first language and German, Spanish or Dutch a HUGE advantage
Outgoing and friendly personality with excellent verbal and interpersonal skills
Attractive and presentable appearance with exceptional personal hygiene
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