Digital Marketing Account Manager

4 months ago


Port Elizabeth, South Africa Talent Sam Full time

The client is a fast-growing group of global marketing brands with a focus on future thinking, AI and innovation. They’ve helped hundreds of clients across a wide range of verticals to maximize ROI, improve client acquisition & retention and grow faster, with their unique marketing platform and solutions.

**The Role**:
Multichannel Account Managers are relationship-focused, client services heroes who truly put the client first and champion their clients across the business. With a passion for client relationship management and an eagerness to see the company grow and succeed, you excel at clear, consistent communication, keeping projects on-track and managing client expectations.

You must be a confident communicator with proven experience managing large scale multichannel advertising campaigns. You need to be comfortable managing client expectations, reporting on performance, liaising with strategists, producers and implementers working on the account and feeding in to seniors on ways to improve client satisfaction & account performance.

**Core responsibilities:
- Onboard new clients and nurture those relationships, keeping a close eye on client retention and ensuring that clients receive an exceptional quality of service
- Partner with account strategists to identify and recommend account improvements, constantly look for ways to further boost account performance and ensure strong client engagement
- Flag any concerns with account performance, troubleshoot alongside the Head of Strategy, work hard to ensure retention and client satisfaction
- Be the account lead for your designated key clients - this means operating as the main client point of contact, ensuring all members of the account team are feeding into the monthly report, being aware of overall account performance and liaising with the Head of Strategy about any concerns you have over account performance, or any opportunities to provide additional services and support for that client. You are the advocate for that client and should work carefully on building up a trusting and supportive relationship with the client representative(s)
- Work cross-departmentally, to align campaign strategies and goals on multichannel clients

Skills and experience:

- 4+ years as an agency-side marketing account manager
- Comfortable setting up or taking over client account teams and ensuring that deliverables stay on track
- Excellent oral communications skills
- Strong experience producing reports and explaining them to clients
- Happy to chat on the phone, comfortable calling clients
- Well-organised and efficient, good time management and prioritisation skills.
- Team player who likes to work in a dynamic environment and collaborate across teams

Culture Fit:

- A natural communicator, you have a collaborative approach and enjoy working as part of a dynamic team in a fast-paced environment
- You easily build rapport with business leaders around the company to earn trust and ensure optimal outcomes and partnerships within the company



  • Port Elizabeth, South Africa Talent Sam Full time

    **Digital Marketing Manager** **About Us: Talent Sam** Talent Sam specializes in simplifying the hiring process for remote talent, connecting companies with highly skilled professionals from South Africa. We partner with companies across marketing, sales, ecommerce, finance, and healthcare, offering streamlined services that cover recruitment, HR, payroll,...


  • Port Elizabeth, Eastern Cape, South Africa Virtualclick Full time

    Job DescriptionWe are seeking a highly skilled Digital Marketing Professional to join our team at Virtualclick. As a key member of our marketing department, you will be responsible for developing and implementing social media strategies to increase brand awareness, engagement, and thought leadership.Responsibilities:Manage company social media accounts and...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Nelson Mandela University is seeking a highly skilled Digital Communication and Marketing Director to provide vision and leadership in the strategic development of the University's digital communication and marketing landscape.CORE PURPOSE OF JOBThis role involves ensuring the delivery of an engaging, innovative, and high-quality digital experience...


  • Port Elizabeth, Eastern Cape, South Africa Career-seekers Recruitment Solutions Full time

    Career-seekers Recruitment Solutions is seeking a highly skilled Digital Marketing Specialist for a six-month contract in Cape Town.The estimated salary range for this role is between R1,200,000 and R1,800,000 per annum, depending on experience.This exciting opportunity involves working with a leading financial services organisation to drive digital lead...


  • Port Elizabeth, South Africa HR Genie Full time

    Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.CORE PURPOSE OF JOBThe primary purpose of this role is to provide vision...


  • Port Elizabeth, South Africa NUTRITECH Full time

    **JOB TITLE: Social Media, Digital Marketing & Community Manager (with Graphic Design)** **DIVISION: Marketing** **Location: Port Elizabeth/Gqeberha** **Please note: This position is only open to local applicants.** **We’re Hiring!** Are you passionate about building and growing online communities and have an eye for creative design? We’re looking...


  • Port Shepstone, South Africa Beekman Group Full time

    Key Performance Areas: The Digital Marketing Team Lead is ultimately responsible for setting up, implementing and managing the digital marketing strategies for the various Beekman Group Companies and Resorts. The Digital Marketing Team Lead will be tasked with analysing user experience data, initiating digital marketing projects, reporting on planned and...


  • Port Elizabeth, Eastern Cape, South Africa Dante Personnel Full time

    Job Title: Digital Operations ManagerOverviewDante Personnel is seeking a highly skilled Digital Operations Manager to oversee the development and maintenance of software tools, ERP systems, and data platforms. This role requires collaboration with service providers, managing databases, analyzing market data, and providing IT support.Salary Estimate:...


  • Port Elizabeth, Eastern Cape, South Africa Career-seekers Recruitment Solutions Full time

    Job OverviewWe are seeking a highly skilled Digital Leads Specialist to join our team in Cape Town. This is a contract position for 6 months with an estimated salary of $60,000 - $80,000 per annum.

  • Marketing Director

    3 months ago


    Port Elizabeth, South Africa Food Concepts 360 Full time

    **Job Title: Marketing Director** **Location**: Port Elizabeth, South Africa (Relocation required before the job starts) **Company**: Food Concepts 360 **Travel**: Regular travel is required between Port Elizabeth and St Francis Bay **Car and Driver's License**: Applicants must have their own vehicle and a valid driver's license **Salary**: Disclosed upon...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Nelson Mandela University reserves the right to not make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.CORE PURPOSE OF THE ROLEThe primary purpose of this role is to provide...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Job SummaryWe are seeking a highly experienced and innovative Strategic Digital Communications Leader to join our team at HR Genie. As a key member of our communication department, you will be responsible for providing vision and leadership in the strategic development of our digital communication and marketing landscape.About the RoleSalary: R1,200,000 -...


  • Port Elizabeth, South Africa Jobted ZA C2 Full time

    Requirements: - 5+ Years of experience. - Agency Experience Essential. - Ability to interpret, populate, and present reports. - Professionally engage with and present to clients. - Strategic mindset required. - Social media scheduling and boosting posts. - Online media marketing expertise in promoting products and brands across social media, Google, and...

  • Marketing Manager

    4 weeks ago


    Port Elizabeth, South Africa Talent Sam Full time

    Our client is one of the oldest IT support and IT solutions company in the UK. We are looking for a qualified Marketing Manager to join their team. **Role Overview** As the Marketing Manager, you will play a crucial role in shaping our brand identity and driving customer engagement. You will be responsible for developing and implementing comprehensive...


  • Port Elizabeth, South Africa Talent Sam Full time

    **SUMMARY/OVERVIEW** This role reports directly to the Director of Analytics and incorporates an advanced level of Analytics product knowledge and client relationship skills. **PRIMARY RESPONSIBILITIES** - Audit and implement tracking for various marketing tools such as Google Analytics 4, Google Tag Manager, and various marketing pixels. - Implementation...


  • Port Shepstone, KwaZulu-Natal, South Africa Top Recruitment (Pty) Ltd Full time

    Job DescriptionWe are seeking an experienced Digital Marketing Strategist to lead the marketing function within our company, specializing in the FMCG/Retail sector. As a key member of our team, you will be responsible for developing and executing comprehensive marketing strategies that increase brand visibility, enhance customer engagement, and drive sales...


  • Port Elizabeth, Eastern Cape, South Africa Top Vitae Full time

    Job OverviewWe are Top Vitae, a leading digital solutions provider, and we are seeking a talented Digital Experience Specialist to join our team. As a Digital Experience Specialist, you will be responsible for designing and implementing user-centric digital experiences that meet our clients' business objectives.The ideal candidate will have a strong...

  • Project Assistant

    2 months ago


    Port Elizabeth, South Africa Top Vitae Recruitment Full time

    Qualifications:Grade 12/MatricA tertiary qualification in project management, digital marketing, or communication is advantageous. Experience:1-3 years’ experience in project management, or other administrative roles is advantageous.Knowledge of project management and/or marketing is advantageous.

  • Project Assistant

    2 months ago


    Port Elizabeth, South Africa Top Vitae Full time

    Qualifications: Grade 12/Matric A tertiary qualification in project management, digital marketing, or communication is advantageous.   Experience: 1-3 years’ experience in project management, or other administrative roles is advantageous. Knowledge of project management and/or marketing is advantageous.


  • Port Elizabeth, South Africa Trek Plastics (Pty) Ltd Full time

    **Company Profile**: Our industry experience is unparalleled. Established in 1960, Trek Plastics has since grown and developed into one of South Africa’s most prominent plastic product designing and manufacturing companies, known for high-quality delivery across the board. Trek Plastics is part of the Trek Group, a plastic convertor operation that...