Digital Operations Manager

2 days ago


Port Elizabeth, Eastern Cape, South Africa Dante Personnel Full time
Job Title: Digital Operations Manager

Overview
Dante Personnel is seeking a highly skilled Digital Operations Manager to oversee the development and maintenance of software tools, ERP systems, and data platforms. This role requires collaboration with service providers, managing databases, analyzing market data, and providing IT support.

Salary Estimate: R600,000 - R900,000 per annum, depending on experience.

Key Responsibilities:
• Collaborate with service providers to develop and maintain software tools, ERP systems, and data platforms.
• Manage customer, farm, product, and market databases, ensuring accurate and reliable information.
• Analyze local and international market data to guide decisions on pest activity, pricing, and market risks.
• Conduct CRM audits, address system gaps, and provide in-field staff with actionable insights through tools like forms and questionnaires.
• Support sales teams with call cycle planning, sales/distribution data analysis, and regular audits of remote sites.
• Provide IT support, troubleshoot system issues, and coordinate upgrades with service providers.
• Train and develop staff on systems usage, ensuring continuous improvement in processes.
• Oversee budgets related to systems, databases, and operational resources.

Required Skills and Qualifications:
• Higher commercial degree or university qualification in business, marketing, or related fields.
• Advanced skills in Excel and data analytics.
• Experience in systems development, business administration, or auditing.
• Minimum of 5 years of relevant experience.

Benefits:
The successful candidate will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.

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