Warehouse Supervisor

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

**At DHL Supply Chain South Africa we’re looking for**

**Vacancy**

Warehouse Supervisor x 1

**Business Overview**

This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Ndlovu Park, Pietermaritzburg.

**Purpose**:
To provide support to the Operations Lead and assist in the control of the Warehouse operations. To plan, co-ordinate, manage and report upon the work activities. To provide effective communication, leadership, motivation, training and development. To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors. To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To support and enforce Business SHEQ and Legal objectives. Manage employees to perform their tasks / job descriptions by ensuring safety, quality and integrity. To encourage employees to highlight incidents of deliberate product pilferages and damages and to enforce compliance with the listed.

**Role Accountabilities**:

- : ensuring that KPI’s are met, zero discrepancies, stock loaded and offloaded on time, ensuring productivity and activities are compliant with contractual KPI’s, shrinkage is minimised, MHE’s are allocated, stock integrity on goods received and dispatched.
- : by achieving of contractual KPI’s, effective utilisation of labour within budget, daily volumes and resource plans are aligned, verify and ensure daily activities and goals are achieved.
- : encourage and reward constructive internal competitiveness to the benefit of the Client
- C**ompliance with statutory and Company Policies and Procedures**: ensure compliance within the Team, Health and Safety, Employment Equity, Labour Relations, Legislative, Environmental issues, monitoring and maintaining a high level of compliance
- ensure appropriate staffing levels, high competence levels in staff, appropriate disciplinary actions are taken, monitor and manage leave trends, manage time keeping schedules, train and develop staff, achieve standards set out by monitoring performance and providing feedback.
- Quality Control
- Delivery of KPI’s
- Effective Leadership and Management of Operational Teams
- Delivery of safe, secure, clean and fair work environment for Team members
- Ensure that housekeeping is at the highest standard
- Team building and morale management
- Ensuring compliance of SOP’s
- Responsible for issues relating to Health & Safety and the environment
- Maximise accuracy, productivity and space utilisation
- Translate, analyse and deliver customer needs through effective operations
- Ensure daily / weekly workload planning and volume forecasting routines are accomplished
- Maintain stock control procedures and continuously review to enable daily reconciliation of theorical and physical stock
- Maintain appropriate information / reporting systems to monitor performance on an ongoing basis
- Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
- Conduct training and competence assessments for new team members, ensuring that records are kept
- Demonstrate respect without compromising on results
- Management of staff
- Take ownership to deal effectively with queries, requests and complaints
- Give support, share knowledge and skills to other team members
- Adhere to the sites SHEQ rules and best practices
- Ensure that product safety, quality and integrity is not compromised
- Report any persons behaviour that may impact on the safety, quality and integrity of the stored product

**Resources** ***
- Operational team

**Key Relationships**
- Demonstrates a positive and respectful attitude towards others
- Works effectively as part of a team
- Delivers excellent customer service
- Works safely within the health, safety and environmental guidelines
- Attention to detail and accuracy
- Ability to work under pressure & adapt easily to changing environment

**Qualifications**
- Matric
- Logistics / Warehouse management / Suppl