IT Help Desk Operator

Job Summary:We are seeking a highly skilled Help Desk Technician Lead to join our team at TalentCru. In this role, you will lead a team of help desk technicians, providing technical support to customers, resolving complex issues, and developing solutions to improve our services.Key Responsibilities:Lead a team of help desk techniciansProvide technical...

**Job Description Summary**: Technical Help Desk **Technical Help Desk** **We are the makers of possible** BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every...

Job DetailsWe are seeking a highly skilled X2 Service Desk Agent I to join our IT support team at iOCO Infrastructure Services. This is a contract position based in Sandton, working in an open-plan office environment.The successful candidate will have:2-3 years' experience in an IT service desk environment.Excellent customer service and communication...

Qualifications and RequirementsTo be successful in this role, you will need:A minimum of 2-3 years' experience in an IT service desk environment.Excellent customer service skills and a proven track record of providing high-quality support.Strong problem-solving skills and the ability to work independently.Excellent communication and interpersonal skills,...

About the Role:We are seeking a skilled IT Service Desk Technician to join our team at TalentCru. As a Technical Support Specialist, you will provide high-quality technical support to internal stakeholders and external clients, resolving hardware, software, and networking issues, and maintaining and upgrading computer systems and endpoint devices.This is an...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

**Overall Purpose of the Job** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

We are seeking a Front Desk Operations Manager to join our team at HR Genie. In this role, you will be responsible for managing our Welcome Desk/Reception, ensuring that it is effectively and efficiently managed at all times to provide members with a positive first impression.ResponsibilitiesEnsure the smooth operation of the front deskManage cash handling...

**A permanent position exists at our Head office in Sandton for Manager: IT Service Desk within the Information Technology Department reporting to the Head: Information Technology** **ROLE PURPOSE** - Leading a team of service desk technicians to ensure an effective, efficient and constantly developing and improving the service delivery to the internal...

Service Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

Job OverviewWe are recruiting a Service Desk Professional - IT Operations to support our clients in Sandton. This role comes with an estimated annual salary of R260,000.Main DutiesRespond to user inquiries, troubleshoot issues, and resolve technical problems related to hardware, software, and network systems.Ensure that all service requests are logged and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do: -...

Job DescriptionAt HR Genie, we are seeking a skilled Front Desk Manager to oversee the daily operations of our Welcome Desk/Reception area. As a key member of our team, you will be responsible for ensuring a positive first impression for our members and maximizing their satisfaction.The successful candidate will have excellent communication skills, be able...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...