Service Desk Professional

Key ResponsibilitiesAs a Service Desk Engineer, you will be responsible for:Troubleshooting and resolving technical issues efficiently and effectively.Providing exceptional customer service and maintaining high-level customer satisfaction.Collaborating with the team to ensure seamless technology experiences and meeting client expectations.Developing and...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

**A permanent position exists at our Head office in Sandton for Manager: IT Service Desk within the Information Technology Department reporting to the Head: Information Technology** **ROLE PURPOSE** - Leading a team of service desk technicians to ensure an effective, efficient and constantly developing and improving the service delivery to the internal...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

Job DescriptionTalentCru is seeking a skilled IT Service Desk Specialist to provide exceptional technical support to our internal stakeholders and customers.About the RoleThis is an exciting opportunity for a motivated individual to join our team as a Technical Support Professional, offering 1st level technical support across hardware, software, and...

Core Group is looking for a Service Desk Analyst to assist the group an companies within with all things related to service and desk support on operations, networking and infrastructure. **To qualify, you'll need**: - Completed Matric. - Completed degree in IT or related will be an advantage. - At least 2-3 years of experience in desk support and problem...

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do: -...

At Core Group, we’re proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub-Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and grow - achieved through supply...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.    What you’ll do: ...

iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do:Efficient...

**Overall Purpose of the Job** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

One of our clients, a leading IT Managed Service organization, is looking to recruit three IT Service Desk Supervisors. The main requirements for this position are the following:

Job DetailsWe are seeking a highly skilled X2 Service Desk Agent I to join our IT support team at iOCO Infrastructure Services. This is a contract position based in Sandton, working in an open-plan office environment.The successful candidate will have:2-3 years' experience in an IT service desk environment.Excellent customer service and communication...

We are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our operations department, you will be responsible for managing and coordinating communication within our service or support environment.Key Responsibilities:Ticket ManagementAdministrationReportingQuality ControlSLA ManagementDirect User CommunicationAbout You:1-2...

Job Description:TalentCru is seeking a Technical Service Desk Manager to join our team. The successful candidate will be responsible for managing our service desk operations, ensuring that all technical issues are resolved efficiently and effectively.Key Responsibilities:Manage the service desk team, ensuring they have the necessary resources and...

Summary: Reporting to the IT Service Desk Manager, this is a highly customer focused and visible role requiring excellent communication, co-ordination, analytical and problem solving skills. The client is a law firm. **Job Description**: The Team The IT Service Desk forms part of Business services, Information Technology and provides a proactive,...

JOBNUMBER **iOCO03030** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking **X3 Service Desk Agents** I **to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical...