Reservationist - Eastern Cape Game Reserve

4 months ago


Port Elizabeth, South Africa HotelJobs.co.za Full time

**Minimum criteria required**:

- Qualification: Degree or equivalent from reputable hotel school
- Prior Front of House experience at a 5 star luxury property
- 3 years’ experience in a similar position at a 5 star luxury property

**Key Performance Areas of this position include**:

- Handle guest enquiries while establishing rapport with guests during booking process
- Maintain effective customer relationships and actively resolve guest complaints, where

possible; exercise judgement when escalating it to the Reservations Manager
- Ensure accurate information, quoting, booking and detailed capturing of reservations
- Maintain client database to ensure all guest information/details are complete
- Assist with maintaining an efficient administration system within the department
- Maximise sales, upselling of other revenue streams
- Develop in-depth product knowledge of all lodges, activities and USPs
- Keep lodges/relevant departments informed; follow up with regards to special instructions

**Competencies required**:

- Excellent command of the English language (Spoken and written)
- Excellent communication skills with high level of telephone etiquette
- Computer experience: Microsoft Outlook, Microsoft Word, Microsoft Excel, Protel PMS
- Experience in tele-sales (shifts: 07-16h00/09-18h00/12-21h00 and 08-16h00 w/end&PH)
- High degree of confidentiality and integrity
- Ability to work in a challenging and demanding environment
- Well organised team player, capable of working independently, meticulously and with initiative


  • Reservationist

    1 month ago


    Port Elizabeth, South Africa Jobted ZA C2 Full time

    We are seeking a dedicated and experienced Reservationist to join our team remotely. The ideal candidate is a mature professional with a proven track record in reservations, preferably in the hospitality industry. You will be responsible for managing guest reservations, handling customer inquiries, and ensuring a seamless booking experience. - Reservation...

  • Hotel Reservationist

    3 months ago


    Port Elizabeth, South Africa Impolo Full time

    The Hotel Reservationist serves as the first point of contact for guests, handling reservations, check-ins, and check-outs with professionalism and a warm demeanor. This dual role combines responsibilities for managing guest reservations and providing exceptional front desk services to ensure a positive and welcoming experience for all guests from the moment...

  • Reservationist

    1 month ago


    Port Elizabeth, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We are seeking a dedicated and experienced Reservationist to join our team remotely. The ideal candidate is a mature professional with a proven track record in reservations, preferably in the hospitality industry. You will be responsible for managing guest reservations, handling customer inquiries, and ensuring a seamless booking experience.   Reservation...

  • Farm Manager

    2 weeks ago


    Port Elizabeth, South Africa Georgia Avenue Investments 92 Full time

    Job Description: As the Farm Manager, you will be responsible for managing the day-to-day operations of the reserve’s activities. You will work closely with the farm's team to ensure that the reserve's practices align with sustainable land use and biodiversity preservation. This role involves overseeing all aspects of Game Reserve management, from wild...


  • Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We are seeking a highly skilled and experienced Senior Reservation Coordinator to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC. The ideal candidate will have a strong background in reservations, preferably in the hospitality industry.**Job Summary:**Provide exceptional customer service by managing guest reservations,...

  • Sales Representative

    2 months ago


    Port Elizabeth, South Africa Eskort Pty Ltd Full time

    Eastern Cape, Port Elizabeth We have an exciting opportunity in the Eastern-Cape for an Eskort Brand Representative / Sales Representative to join the team - the Sales Team! The purpose of the role will be -- To be the principal point of contact between the Company, its agents, and its customers... - To ensure that current customers have the right products,...


  • Port Elizabeth, Eastern Cape, South Africa Synergy Human Resources Full time

    Company OverviewSynergy Human Resources is seeking a skilled Fruit Packing Operations Manager to oversee the operations of our fruit packing facility in Port Elizabeth, Eastern Cape.


  • Port Elizabeth, South Africa HotelJobs.co.za Full time

    Assistant Lodge Manager - 5_ Lodge - Eastern Cape_* A luxurious 5-star lodge located in the Eastern Cape is seeking a skilled and experienced **Assistant Lodge Manager** to join their team. This is a **live-in position (excluding meals)**, operating on a **3 weeks on / 1 week off rotation schedule**. **Key Responsibilities**: - Monitor and enhance...


  • Port Elizabeth, Eastern Cape, South Africa Absa Group Limited Full time

    Job Title: Business Development Executive for Eastern CapeAbout the Role:We are seeking a highly motivated and results-driven Business Development Executive to join our team in Eastern Cape. As a key member of our sales team, you will be responsible for growing our customer base through acquisition and increasing customer profitability.Main...


  • Port Elizabeth, Eastern Cape, South Africa BKB Ltd Full time

    Job Title: Accounting Professional - Eastern Cape OpportunityAbout the Role:We are seeking an experienced Junior Accountant to join our team at BKB Ltd in Port Elizabeth, Eastern Cape.Responsibilities:Execute monthly financial reporting and statutory returns (VAT, TAX) in compliance with regulatory requirements.Analyse data and compile statistical reports to...


  • Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job OverviewWe are seeking a skilled Account Manager to join our team in the Eastern Cape region. This role will involve building and maintaining relationships with clients, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targetsBuild and maintain strong...


  • Port Elizabeth, Eastern Cape, South Africa Intercare Group South Africa Full time

    Job Title: Clinical Care Coordinator - Eastern CapeWe are seeking a highly skilled and experienced Enrolled Nurse to join our team in Eastern Cape as a Clinical Care Coordinator. This is a fixed-term position that requires strong clinical skills, excellent communication abilities, and a passion for delivering high-quality patient care.Key...


  • Port Elizabeth, Eastern Cape, South Africa Intercare Group South Africa Full time

    Job Title: Clinical Nurse Practitioner - Eastern Cape OpportunityAt Intercare Group South Africa, we are seeking a highly skilled and experienced Clinical Nurse Practitioner to join our team in the Eastern Cape region.About the Role:This is an exciting opportunity for a qualified Enrolled Nurse to take on a challenging role in a clinical environment.We are...


  • Port Elizabeth, Eastern Cape, South Africa TFG Full time

    Job Title: Fashion Sales Expert for Eastern CapeTFG - A Leading Retailer in South AfricaWe are seeking a highly motivated and skilled Fashion Sales Expert to join our team at TFG in Eastern Cape. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of...


  • Port Elizabeth, Eastern Cape, South Africa NOV Full time

    Job Title: Riser Repair Specialist - Eastern CapeWe are seeking an experienced Riser Repair Specialist to join our team in Eastern Cape.About the Role:This is a challenging opportunity for a skilled professional to form part of our Riser Repair team. As a Riser Repair Specialist, you will be responsible for ensuring that all Marine Riser related Inspections...


  • Port Elizabeth, Eastern Cape, South Africa Premier FMCG Ltd Full time

    Premier FMCG Ltd is a leading company in the industry, and we are currently seeking a skilled Sales Representative to join our team in Eastern Cape.As a Sales Representative with Premier FMCG Ltd, you will be responsible for promoting our products and services, building relationships with customers, and driving sales growth.The ideal candidate will have 1-2...


  • Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Are you a results-driven Management Role in Eastern Cape professional looking for a new challenge?About the CompanyWe are Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC, a leading recruitment agency specializing in placing talented professionals in top companies across various industries.We pride ourselves on providing exceptional...


  • Port Elizabeth, South Africa HotelJobs.co.za Full time

    A luxury 5 - Lodge seeks to employ an experienced, motivated Assistant Game Lodge Manager with the following criteria: - NQF Level 4+ (Matric), - Hospitality related qualification - Driver’s License Essential and PDP an advantage - At least 3 years management experience in similar role in 5* Luxury Game lodges - Food & Beverage as well as Front Office...


  • Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We are seeking a skilled and experienced hospitality professional to join our team as a Reservation Management Specialist. This is a remote opportunity for a dedicated individual with a proven track record in reservations, preferably in the hospitality industry.Job SummaryThis role involves managing guest reservations, handling customer inquiries, and...


  • Port Elizabeth, South Africa HotelJobs.co.za Full time

    A 5* Lodge based in the Eastern Cape seeks an Assistant Lodge Manager. **Minimum criteria required**: - Degree/Diploma in Hotel Management - 3 - 5 year’s experience in a 5* star establishment as an assistant lodge manager/duty manager or guest relations manager - Driver’s Licence Essential 2. **Key Performance Areas** - Measure and enhance overall...