Service Desk Operations Technician
2 days ago
Datafin IT Recruitment is seeking a highly skilled Service Desk Operations Technician to join our dynamic team in providing exceptional technical support to our clients. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
Key Responsibilities:- Provide first- and second-line technical support to multiple teams across different locations.
- Support regional and global workforce by utilizing diagnostic tools, extensive troubleshooting, and targeted questioning to effectively identify and resolve technical issues.
- Field a high volume of end user calls received through various channels, ensuring accurate and consistent logging and updating of all incidents and requests.
- Communicate clearly and concisely with users, guiding them through IT-related problems and solutions.
Qualifications: Bachelor's degree in Information Systems or related field.
Experience / Skills: 3+ years of experience working in IT support, with certifications or relevant experience in A+, N+, and Microsoft technologies.
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Help Desk Technician
2 days ago
Cape Town, Western Cape, South Africa Ioco Full timeAbout the RoleWe are seeking a Help Desk Technician to join our team at iOCO Infrastructure Services. As a Help Desk Technician, you will be responsible for providing first-level technical support and troubleshooting to ensure seamless IT operations. The ideal candidate will have excellent customer interaction and communication skills, a positive attitude,...
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Help Desk Technician
7 days ago
Cape Town, Western Cape, South Africa Amazon Full timeWe are seeking a skilled IT Support Specialist II to join our dynamic team at Amazon. As a Help Desk Technician, you will be responsible for resolving technical issues related to hardware and software, providing timely assistance to our employees, and contributing to the overall success of our warehouse operations.The ideal candidate will have experience in...
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Help Desk Technician
2 days ago
Cape Town, Western Cape, South Africa It Ridge Technologies Full timeWe are It Ridge Technologies, a leading technology company seeking a Help Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer support and resolving technical issues promptly and professionally.About the RoleJob Summary: We are seeking a skilled Help Desk Technician to provide...
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Help Desk Technician
2 days ago
Cape Town, Western Cape, South Africa Logicalis Group (De) Full timeJob Title: Help Desk Technician We are seeking a highly skilled Help Desk Technician to join our team at the Logicalis Group (De). In this role, you will be responsible for providing technical assistance to our clients, ensuring that their technical issues are resolved promptly and efficiently. Your primary duties will include handling phone calls,...
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Desktop and Service Desk Specialist
7 days ago
Cape Town, Western Cape, South Africa Prescient Full timeAbout the PositionWe are seeking an experienced IT End-user Support Manager to join our team at Prescient.As a key member of our centralised services IT team, you will be responsible for providing service desk and desktop support services to end-users.ResponsibilitiesLead a team of IT support technicians, help desk analysts, and desktop support...
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IT Help Desk Technician
7 days ago
Cape Town, Western Cape, South Africa Techbulls Softtech Pvt Ltd Full timeAbout the RoleWe're seeking a highly organized and detail-focused IT Help Desk Technician to join our IT Support team.As an IT Help Desk Technician, you will be the first point of contact for our employees' technical queries and concerns.You will troubleshoot, diagnose, and resolve technical issues related to macOS environments, ensuring that our employees...
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Help Desk Technician
7 days ago
Cape Town, Western Cape, South Africa Buzzblock Recruitment Full timeWe are seeking a skilled Help Desk Technician to join our team at Buzzblock Recruitment.About the Position:We require a candidate with at least two years of experience in a service desk environment.The ideal candidate will have three years of experience in first-line support or desktop support.A solid grasp of information technology is required.A valid...
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Help Desk Technician
2 days ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAbout the Role: We are seeking a highly motivated Help Desk Technician to join our team at Dimension Data. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and vendors.Responsibilities:Resolve technical issues via phone, email, or chat, adhering to established service level...
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Help Desk Technician Role
4 days ago
Cape Town, Western Cape, South Africa The Building Company Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team. As a key member of our corporate IT department, you will be responsible for providing top-notch technical support to our end-users.Your primary focus will be on:Resolving customer inquiries and complaints in a timely and efficient manner.Identifying and...
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Service Desk Operator I
18 hours ago
Cape Town, Western Cape, South Africa The Shoprite Group of Companies Full timeThe purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies knowledge of company IT...
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Cape Town, Western Cape, South Africa Info Desk Full timeAbout the JobWe are looking for an experienced Accounting and Financial Services Professional to join our team at Info Desk. The ideal candidate will have a strong background in financial accounting and/or management accounting, with a good understanding of public service financial legislations, procedures, and processes.The successful candidate will be...
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Help Desk Technician
6 days ago
Cape Town, Western Cape, South Africa IOCO Full timeJob DescriptionWe are seeking a proactive and customer-focused individual to provide first-level technical support and troubleshooting, ensuring seamless IT operations.The ideal candidate will be skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving...
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Technical Service Desk Analyst
2 days ago
Cape Town, Western Cape, South Africa Datafin It Recruitment Full timeJob DescriptionWe are seeking a highly motivated Technical Service Desk Analyst to join our Support Hub team. The successful candidate will be responsible for providing excellent technical support to our users, resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical support to users via phone, email, or...
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Service Desk Analyst
2 days ago
Cape Town, Western Cape, South Africa It Ridge Technologies Full timeWe are It Ridge Technologies, a leading technology company seeking a Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer support and resolving technical issues promptly and professionally.About the RoleJob Summary: We are seeking a skilled Service Desk Analyst to provide...
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Service Desk Advisor
4 days ago
Cape Town, Western Cape, South Africa Truworths Full timeJob Summary:We are looking for highly motivated and skilled Service Desk Consultants to join our team at Truworths. As a Service Desk Consultant, you will play a critical role in providing exceptional customer service and resolving customer queries in a timely and professional manner.About the Role:• This is an exciting opportunity to work with a...
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IT Service Desk Consultant
4 days ago
Cape Town, Western Cape, South Africa Truworths Full timeIT Service Desk Consultant - 6 Month ContractWe are looking for four (4) experienced Service Desk Consultants to support our stores. We are looking for individuals who are customer-centric with integrity and excellent attention to detail. This position will be based at our Head Office in Cape Town.Seniority LevelEntry levelEmployment TypeFull-timeJob...
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Service Desk Engineer
4 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeiOCO Infrastructure Services Invites You to Explore Possibilities.Join our dynamic team as a Service Desk Engineer. Be the first point of contact for IT support, delivering swift and effective solutions that keep our operations running smoothly. If you're tech-savvy, customer-focused, and ready to make an impact in a fast-paced environment, this role is for...
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Service Desk Engineer
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeiOCO Infrastructure Services Invites You to Explore Possibilities. Join our dynamic team as a Service Desk Engineer. Be the first point of contact for IT support, delivering swift and effective solutions that keep our operations running smoothly. If you're tech-savvy, customer-focused, and ready to make an impact in a fast-paced environment, this role is...
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Service Desk Analyst
7 days ago
Cape Town, Western Cape, South Africa Amazon Full timeAmazon is seeking a talented Service Desk Analyst to join our team. In this role, you will be responsible for providing technical support to our warehouse operations, troubleshooting and resolving technical issues with hardware and software, and preparing and maintaining IT equipment.Strong analytical skills, the ability to work independently, and excellent...
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IT Desktop Support Technician
2 weeks ago
Cape Town, Western Cape, South Africa Novus Holdings Ltd Full timeAt Novus Print, we value the expertise and dedication of our team members. We are currently seeking to appoint an Information Technology Desktop Support Technician who will support employees on the service desk and assist with operations, troubleshooting, and maintenance of technology infrastructure and systems.Seniority levelEntry levelEmployment...