Customer and Product Support

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

Our depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing customers, by...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing...

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. We are looking for a talented customer support specialist to join our team. Customer Interaction: - Provide...

**Head of Customer Support (Fintech)** **R500k plus bonus** **Cape Town** Excellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape...

**Purpose of role**: **Main responsibilities**: - Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support - Manage first contact with prospective customers by evaluating their potential ongoing needs and then either introducing them to EM’s products and services or sharing qualified leads with...

Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

Responsibilities & Duties As a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

 Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

Company Description We are a new and upcoming Sportsbook based in Cape Town. We aim to deliver a world-class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team, in an exciting new company looking for passionate people to join us. Do you thrive in a fast-paced...

**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: You’ll be joining our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of...

**Job Advert** You’ll be joining our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive. As a Customer Support...

**PURPOSE OF ROLE**: Responsible for crafting and driving the product vision, strategy, and roadmap for the IT products serving customer and marketing business sectors within the Groups framework. Integral to the IT Product team, this role spearheads product prioritization, feature development, and lifecycle management. Combining hands-on involvement in...

**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: You’ll be joining our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of...

**The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

**Application Deadline**: Jan. 31, 2023 Cape Town Product Support Expert **Location**: Cape Town, South Africa (Hybrid Model) **Application Deadline**: 31 Jan 2023 **Start Date**: Immediately **Prerequisite**: University degree (any discipline) Must be able to write and speak fluently in English. CV and a cover letter in English **Please note**:...

**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...