Banqueting Manager

3 days ago


Cape Town, South Africa HotelJobs.co.za Full time

**Overall responsibility and accountability for the banqueting operations of the business unit with specific regard to**:

- achieving overall profitability of the banqueting business
- maintaining standards of both front of house and back of house banqueting operations aligned to leading practice in the industry
- maximising customer service and the conferencing experience to attract customers and increase conferencing business to the property
- conferencing product enhancement and development
- ensuring all banqueting operational efforts achieve the unit’s strategies and objectives

**Core behavioural competencies**
- Planning
- Motivating others / gaining co-operation
- Decision-making
- Training; coaching; keeping abreast of new developments in field
- Analysing / Diagnosing performance of the outlet / product performance
- Reviewing - Assessing feasibility; assessing compliance; efficiencies
- Problem-Solving
- Influencing / Negotiating skills

**Technical / proficiency competencies**
- Food & Beverage Costing
- Food & Beverage Product Knowledge
- Selling skills
- Team Planning
- Operational Management
- Product Development
- Stock control
- Intermediate Computer Skills
- Micros / Opera is preferred

**Minimum Qualifications**
- 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

**Experience Required**
- 7-8 years in the banqueting / conferencing industry including at least 3 years experience in a supervisory role.

**Work conditions and special requirements**
- Ability to work shifts that meet operational requirements
- Physically able to move operating equipment
- Have an open attitude to perform similar functions in alternative outlets due to operational requirements



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