Service Centre Administrator

22 hours ago


Durban, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Manage incoming calls

Protect and uphold good company reputation

Focus on customer satisfaction

Patience

Adapt to different customer characters and personalities

Responsible for all daily transactions

Manage the Trip Sheets on daily basis

Allocating spares to Jobs/invoicing on OMNI Account

Liaise with Warehouse and Different Stores

Matric

2 years of Experience in Administration & Customer Service

Good communication and organizational skills

Must be fully computer literate in Microsoft Word (Excel, Word, PowerPoint, etc)

Ability to multitask and prioritize

Attention to detail

Problem solving skills

Excellent computer skills

Administration skills

Delivering Results and Meeting Customer Expectations

Following Instructions and Procedures

Knowledge of Omni/SYSPRO System (Advantageous)

Knowledge of customer service principles and practices

Excellent communication and telephone etiquette

Initiative & Reliability



  • Durban, South Africa Pepkor Lifestyle Full time

    Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. **Here's...


  • Durban, South Africa Nutun Contact Centre Full time

    **Nutun CX is Currently Recruiting for a customer service campaign.** **If you are money driven here's your chance.** **Requirements**: - **1 Year international call centre experience**: - **Good communication skills a**: - **Must be able to work the rotational shifts(Day/Night)**: - **Must be able to work in UMH or CBD** **Salary**: - **R5250+R1000...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    About the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...


  • Durban, South Africa Synergy Contact Centre Full time

    We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...


  • Durban, South Africa RCL FOODS Careers Full time

    At RCL FOODS we grow what matters!!! We at RCL FOODS are in search for a **Customer Service Centre Team Leader to** join our **Vector **Division. The role will be based in **Durban **and report to the **Customer Service Specialist.** RCL FOODS is looking for an incumbent to: The purpose of this role is to supervise the entire CSD, PSD or Inland Customer...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Job OverviewThe Legends Agency seeks a seasoned Customer Service Centre Lead to oversee the effective management of our call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.Key Responsibilities:Ensure customer service excellence through strategic planning,...


  • Durban, South Africa Brighter Call Centre Services Full time

    Our client is seeking Customer Service Representatives with No Customer Service Experience, within a Call Centre. **Duties**: **Professional customer service skills**: solution mindset, helping nature, passion for the customer and customer experience Good written and verbal communication skills Critical thinking and logical thinking Ability to multitask and...


  • Durban, South Africa Teraco Full time

    MAIN FUNCTIONS OF THE JOB - Support the Data Centre Manager & Site Supervisor with administrative duties - Schedule Meetings, Appointments & Site access (Internal & External) - Compile Meeting Minutes & Distribute - Prepare Training Packs and organisational reports as needed - Manage Departmental Internal & External Training - Responsible for managing Duty...

  • Call Centre

    1 week ago


    Durban, South Africa Synergy Contact Centre Full time

    _**Objectives of the role**:_ **A Senior Operations Manager needs to meet and exceed business objectives and ensure the consistent achievement of all financial and operational KPIs.** **They are required to manage (in partnership with the wider support team) multiple campaigns to deliver an outstanding ‘Customer Experience’ and Sales...


  • Durban, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Administration functions Deal effectively with customer queries and complaints Communicate personally and telephonically with a diverse group of shoppers and clients Provide feedback to Centre Management with regards to suggestions, complaints and compliments in order to provide a better shopping...


  • Durban, South Africa Synergy Contact Centre Full time

    Objectives of the role Responsible for the management of resources to ensure the correct number of agents at the right time are logged in and accurately forecast volume of incoming calls at the desired service level Job Job Responsibilities: - Daily/Intraday/ weekly reporting and on the day request reporting - Daily attendance and optimize break...


  • Durban, South Africa RCL FOODS Careers Full time

    **RCL Foods** is in search of a **Customer Service Centre Trainer** to join our **Logistics Division**. The role will be based in **Durban, KwaZulu Natal,** and report to the** Customer Service Centre Specialist**. The purpose of this role is to lead in the analysis, design, development, implementation, and evaluation of training programmes in accordance...


  • Durban, South Africa Educor Full time

    **Contact Centre Manager (JB1779)**: Durban, Kwa Zulu Natal - Sales **Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and...


  • Durban, South Africa Derivco Full time

    Job Profile Summary:At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the...


  • Durban, South Africa Express Employment Professionals (Durban South) Full time

    1. Walk in queries Management of an effective client services reception function for the Fund. **Handle all walk-in queries ensuring that**: Client services centre is fully operational to handle queries Processing of changes to member status Issuing and answering queries on benefit statements, beneficiaries, declarations of existence, medical boarding,...


  • Durban, South Africa Synergy Contact Centre Full time

    * Must have atleast 6 Months call centre experience *Great communcations Skills *Fluent English *Computer Literacy - Must be able to work different shifts **Salary**: From R5,250.00 per month **Education**: - High School (matric) (preferred) Shift availability: - Day Shift (preferred) - Night Shift (preferred)


  • Durban, South Africa Derivco Full time

    Job Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in...


  • Durban, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

  • Call Centre Agent

    2 days ago


    Durban, South Africa Thanda Human Capital Full time

    **JOB PURPOSE** A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. Providing front line of support for clients and customers and help to ensure that customers are satisfied with products, services, and features. Understanding the requirements of the customer and to...


  • Durban, South Africa The Legends Agency Full time

    Job Description: National Customer Service Centre (CSC) ManagerLocation: Durban, South AfricaDepartment: Customer ServiceJob Level: ManagementSalary: R60 000.00 - R80 000.00Purpose of the RoleThe Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and Product Support Division (PSD) call centre...