Client Services Administrator

Job Classification Job Family Administration, Operations and Facilities Career Stream Administration, Transactional Processing and Production Leadership Pipeline Manage Self: Technical FAIS AffectedJob Purpose To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its...

Description To provide professional first line support to clients and sales support - 1. Render client services- Update client personal details and AIMS notes - Provide correct and accurate advice to clients on products and services (TCF) - Inform clients and update changes to their policy (TCF) - Liaise with relevant departments to gather information to...

To provide professional first line support to clients and sales supportRender client services Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services (TCF) Inform clients and update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients' queries...

**Title**Client Service Representative **Department**Client Services **Job Type**Permanent **Salary**14500.00 - 14500.00 per annum **Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Handles all general and specific telephonic contact to the Shared Services. - Conducts preliminary...

**BRIEF OVERVIEW OF THE ROLE** **Query and service request management** - Regular and frequent updates to clients as per standard operating procedures (SOP) - Adhere to escalation management processes and procedures Quality Standards - Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined...

KwaZulu Natal, Durban - R 10 000 - Responsibilities will include daily contact with clients and call centres performing functions such as management of premium payments, processing withdrawals from investments, handling claims (death, income protection / disability, illness), processing changes to client's personal details, and extracting information on...

**Responsibilities**: - Onboarding new clients - This includes: - Opening and preparing client files and updating our CRM system with new information - Checking all documents and relevant information - Process new business and switches: - Application forms captured correctly and signed by clients - Tracking progress and follow ups - Send statements and...

BRIEF OVERVIEW OF THE ROLEQuery and service request management Regular and frequent updates to clients as per standard operating procedures (SOP) Adhere to escalation management processes and procedures Quality Standards Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined by. Ensure...

Responsibilities: Onboarding new clients This includes:Opening and preparing client files and updating our CRM system with new information Checking all documents and relevant information Process new business and switches:Application forms captured correctly and signed by clients Tracking progress and follow ups Send statements and check fees General client...

Posting Description: **Client Services Advisor** Do you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read on! Aon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Durban Office. The role of the Client Service Advisor is to work closely...

1. Client Liaison Liaise with client continuously and in a proactive manner regarding shipment events. Attempt to seek extended business from existing clients and referrals. Present the company as and when required i.e. company functions, client meetings, etc Send daily status reports to Clients with current information on all their shipments.2. Shipment...

FORMAL EDUCATION MatricTECHNICAL/LEGAL CERTIFICATION Recognised Qualification as per the FSCA (Advantage) RE Registration as an Employee Representative (FSCA) CPD COB (Depending on DOFA)EXPERIENCE 2 Years Experience in the Insurance Industry; 1 Year Client Services 1 Years experience in: Category A, B, C and retail benefits (Advantage)

**Requisition Details & Talent Acquisition Contact** - REQ: 132836- Talent Acquisition Consultant: Lerato Sithole- Location: Durban - Umhlanga Rocks- Cluster: Nedbank Wealth - Insurance- Closing date: 1 April 2024**Job Family** - SALES AND SERVICES**Career Stream** - CALL CENTRE (Service)**Leadership Pipeline** - Manage Self: Technical**FAIS Affected -...

Posting Description:Client Services AdvisorDo you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read onAon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Durban Office.The role of the Client Service Advisor is to work closely with Client...

**Job Classification** **Requisition** - 134438 - Melissa Cloete**Closing Date** - 28 June 2024**Location** - Kwa-Zulu Natal and Johannesburg**Please Note**: Preference will be given to applicants from Underrepresented Groups- Job Family- Nedbank Wealth Cluster - Nedbank Insurance - Contact Centre (Sales and Service)- Career Stream- CALL CENTRE (Service)-...

Requisition- Client Service Consultant: 124347Location Durban Career Stream Call Centre (Service) FAIS Affected FAIS Affected YesJob Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank Short Term and Long Term clients and ensure continued relationships are maintained Short Term insurance products:...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Financial and Administrative Tasks - Handling of Petty Cash - Handle all fraud allegations/complaints - Monthly and weekly statistics report writing - Attend to administrative tasks as and when requested to do so by the Department Head - System Maintenance - Reports and Statistics - Risk Management - Cash Claims - Funeral Arrangements - New Policies Matric...

Requisition Details & Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato Sithole- Location: Durban Umhlanga Rocks Cluster: Nedbank Wealth Insurance Closing date: 1 April 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To provide professional and...

Requisition Details & Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato Sithole- Location: KZN- Cluster: Nedbank Wealth- Closing Date: 22 March 2024Job Family Sales and ServicesCareer Stream SalesLeadership Pipeline Manage Self: OperationalJob Purpose To provide administrative services to clients by attending to transactional, lending and...