Call Centre Energy Experts Required
1 day ago
We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success.
**Job Purpose**:
**Job Objectives**:
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services, and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items
- Collaborate with other call centre professionals to improve customer service
- Well versed in complaints management
**Education and Experience Requirements**:
- Gr11 or Matric
- Minimum of 1-year international call centre customer service experience
- Must exposure to the UK/USA/Australian market
- UK Energy experience required
- Computer Literacy
**Job Knowledge and Skills Required**:
- Knowledge on the related systems
- Team Player
- Communication Skills (written & verbal)
- Analytical Skills
- Strong diligence & ability to multi-task
**Essential Competencies**:
- Delivering Results
- Meeting Customer Expectations
- Knowledge on systems, policies, and procedures
- Communication Skills (written & spoken)
- Problem solving Skills
**Salary**: From R6,250.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Cold calling: 1 year (preferred)
-
Call Centre Agents
3 months ago
Durban, South Africa International Call Group Full timeAs a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...
-
Call Centre Agents
3 months ago
Durban, South Africa International Call Group Full timeAs a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...
-
Energy Consultant
6 days ago
Durban, South Africa Synergy Contact Centre Full timeSynergy contatct Centre is Hirining: We are currently hiring Agents who have experience in the International BPO sector. - Energy experience - International Call center experience - Debt Collections - Minimum 6months Call centre experience We Offer: - R5250 Basic Salary - Attendance Bonus - Commission - Permanent Contract of Employment **Job Types**:...
-
Call Centre Agent
3 days ago
Durban, South Africa SDA contact centre Full timeWe are recruiting for a new campaign. Full training provided. A Min of 6 months call centre is an advantage in the following campaigns; Debt Review Loans Insurance lead gen Debt Clearance Basic paid according to level of experience (if any). If you have no experience we will train you to equip you to handle customers on a sales level. Salary is R4500....
-
Call Centre Consultant 7
1 week ago
Durban, South Africa Energy at Work Projects Full timeIn Search of 7 consultants to join our team for the Autoeaze migration campaign ,consultants are required to have an insurance background especially in a Call Centre environment.
-
Call Centre Customer Service Advisor
6 months ago
Durban, South Africa Nutun Contact Centre Full time**Nutun CX is Currently Recruiting for a customer service campaign.** **If you are money driven here's your chance.** **Requirements**: - **1 Year international call centre experience**: - **Good communication skills a**: - **Must be able to work the rotational shifts(Day/Night)**: - **Must be able to work in UMH or CBD** **Salary**: - **R5250+R1000...
-
Call Centre
7 days ago
Durban, South Africa Synergy Contact Centre Full time_**Objectives of the role**:_ **A Senior Operations Manager needs to meet and exceed business objectives and ensure the consistent achievement of all financial and operational KPIs.** **They are required to manage (in partnership with the wider support team) multiple campaigns to deliver an outstanding ‘Customer Experience’ and Sales...
-
Call Centre Manager
6 months ago
Durban, South Africa The Faculty Full time**Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...
-
Call centre sales agent
3 months ago
Durban, South Africa Exhilarate Full timeWe are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective...
-
Uk Appointment Booking Agents
3 months ago
Durban, South Africa Universal Call Centre Full time**Are you a skilled communicator with experience in customer service or sales?** Universal Call Centre is hiring **UK Appointment Booking Agents** to join our dynamic team. If you have a passion for delivering exceptional customer service and thrive in a target-driven environment, we want to hear from you! **Key Responsibilities**: - Making outbound calls...
-
Call Centre Agent
2 days ago
Durban, South Africa Tsebo Group Full time**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent (BMS) who will be responsible Accountability of monitoring the BMS system, receive the calls made and log the calls required accurately and professionally. To allocate the calls to the correct area and ensure that the call is actioned, closed and followed up if required. To maintain...
-
Call Centre Agents
5 months ago
Durban, South Africa 21st Century Funeral Services Full timeCall centre agents required. Requirements: - 6 months call centre sales experience. - Good communication and negotiation skills. - Must be punctual. - Ability to work under pressure. - Good typing skills and ability to work on Excel. - Must be available immediately. Salary : Market related **Experience**: - Cold calling: 1 year (preferred)
-
Call Centre Agent
4 days ago
Durban, South Africa Pro Talent Full timeOur client based in Umhlanga is hiring Call Centre Agents with a drive for success and growth within the contact center environment for their international campaigns: Minimum Requirements: - 6-12 months Call Centre experience - Non Negotiable(Sales or Service) - Matric/Grade 11 or equivalent - Ability to work shifts (working hours between 9:30 and 23:00) -...
-
Call Centre Agents
7 months ago
Durban, South Africa 21st Century Funeral Services Full timeCall Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. **Salary**: From R4,900.00 per month
-
Call Centre Agents
6 months ago
Durban, South Africa 21st Century Funeral Services Full timeCall Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. Pay: From R4 900,00 per month
-
Sales Agents
1 week ago
Durban, South Africa Universal Call Centre Full timeUniversal Call Centre is now calling all vehicle tracking sales specialist!!! We are looking for money hungry individuals who thrives in living only the best life, when we say best life, we mean someone that loves having the financial well being to ensure that you and your loved ones are financially secure and also having the time to spend with your...
-
Call Centre Sales Agent
4 days ago
Durban, South Africa The Dream Is Everything Full time**A reputable Financial Services Company based in Westville; Durban is seeking to employ experienced Call Centre Sales agents.** **Our employees nominated us ‘the best company' to work for, for 3 years running!** **We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond...
-
Call Centre Agent
3 months ago
Durban, South Africa Embassy Group Holdings Full time**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative industry, with Avbob experience. Based centrally in Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in your...
-
Call Centre Agent
4 months ago
Durban, South Africa Embassy Group Holdings Full time**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative life insurance industry. Based centrally in Morningside, Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in...
-
Energy Consultants Wanted!!
7 days ago
Durban, South Africa Synergy Contact Centre Full time**Job Objectives**: - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services, and policies - Guide callers through troubleshooting, navigating the company site or using the products or services - Review customer or client...