Voice Customer Analyst

**Main purpose of the position**: To do integrity voice stress and polygraph tests as requested and instructed by management. **Key Performance Areas**: - To perform voice stress and polygraph tests on FSG personnel, contractors and client personnel as and when instructed. - Schedule all contractual weekly monthly, quarterly etc. tests as dictated by...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of...

Collinson’s job vacancy, Career and Recruitment Job title : Global Head of Network and Voice jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : March 29, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose of the role: The role of the Global Head of Network and Voice is to lead team of network and voice...

AVI Limited's job vacancy, Career and RecruitmentJob title : Service Engineer: Network, Voice & Desktop Support jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 15, 2024Quick Recommended LinksJobs by LocationJob by industries Job Specification:Key Performance Areas:Management and resolution of network related incidents and...

**Head of Customer Support (Fintech)** **R500k plus bonus** **Cape Town** Excellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape...

Customer Services Agents wanted to service global clients with a leading vehicle brand. At least 2 years call centre customer services experience in both voice and the digital space. Matric Clear Credit and Criminal records Ability to work shifts including weekends and public holidays a passion for cars **Salary**: From R9,000.00 per month Ability to...

**About our Client**: Our client is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. ***Why should you choose our Client?** Joining them means surrounding yourself with some of the smartest and brightest people in the industry. Employees...

Job DescriptionMain purpose:The purpose of the Voice and Communications Trainer is to deliver on the required training needs identified for the assigned operational business units.• Drive the communications needs analysis for Floor Support Teams for on-time and quality delivery• Manage Trainee competency and quality• Conduct TNI & TNA to program the...

AVI Limited’s job vacancy, Career and Recruitment Job title : Service Engineer: Network, Voice & Desktop Support jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 15, 2024 Quick Recommended Links Jobs by Location Job by industries Job Specification: Key Performance Areas: Management and resolution of network related incidents...

Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a...

We seek a highly motivated and detail-oriented Credit Analyst to join our team. As a Credit Analyst, you will be responsible for analysing the credit risk of loan applicants, performing due diligence on customers, and managing data for credit transactions. Your primary responsibilities will include: - Analysing loan applicant's credit risk and ability to...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...

GERMAN Customer Service Agents Required In Western Cape  to Start ASAP!!If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key...

Job Description Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond...

**Description** **We are looking for a talented Media Analyst to join our growing team!** **Who are we?** With 20 years of experience in the field of online media monitoring, **Meltwater is a global leader in media intelligence and social analytics SaaS solutions** - helping to bridge the gap between Public Relations, Communications, and Marketing...

THIS IS AN EXCITING POIITION DEALING WITH GREEK SPEAKING PASSENGERS ON THE AIRLINES - POSITION can be remote from anywhere in South Africa * * - work for a prestigious airline brand on various work streams - Assistance to passengers with pre & post flight departure travel-related queries in customer relationsdepartment in **Greek & English languages**: -...

Fantastic position for a mid-level analyst aspiring to leadership. My client is a leading & stable medium sized FMCG company who requires a Data Analyst / Customer Insights Analyst to provide data/dashboards and reports on both existing as well as forecasted customer behaviour. The ideal candidate should be committed to gaining and learning more about...

Kontak Recruitment's job vacancy, Career and RecruitmentJob title : Business Analyst (JB4306) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries An IoT Service Provoder is looking for a skilled and enthusiastic Business Analyst to join our team.As a Business Analyst, you...

Does energy trading excite you? We have a Junior Financial Analyst role that has become available within start up business. The role sits within a small team and reports to the Senior Analyst. This person will be responsible for various monitoring, verification, billing, accounting, financial modeling, business/trade modeling and administrative duties,...

As a Real Time Planning Analyst your role will be to provide operational forecasts, schedules, effective training plans, and best commercial fit planning activity to agreed company standards and timescales, ensuring cost-effective use of resources against planned volumes whilst considering the work/life balance of our agents. This role is intended to produce...